Communication Design Quarterly

2 articles
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September 2024

  1. Voices from The Void: Teaching User Experience as Racial Storytelling in TPC
    Abstract

    This article discusses a newly created method of UX journey mapping---User Experience as Racial Storytelling (UXRS)---designed to centralize Black user narratives in design thinking, and the teaching implications as a Black woman non-tenure track (NTT) online technical and professional communication (TPC) instructor. Revisiting an assigned group activity in a synchronous online technical writing course for engineers at a Predominantly White Institution (PWI), this essay will share pedagogical approaches of user experience as TPC pedagogy used to scaffold this method of racial storytelling as an anti-racist practice to adapt a social justice framework. This essay suggests UXRS can aid engineering students' perspective of inclusive design.

    doi:10.1145/3658422.3658432

February 2014

  1. Technology and communication design: crossroads and compromises
    Abstract

    As I prepare to teach the latest iteration of my course in Visualizing Information, I am struck by how quickly visualization software and techniques are advancing. As an academic, whose primary job is as a researcher and teacher, my relationship with technology is rooted at the crossroads of excitement and dread; of just catching up and being perpetually behind. I feel excitement that advancements in web functionality and design, visualization techniques, and other technology-enabled practices are finally happening and can benefit my work and the work of my students. Conversely I am filled with dread that I rarely feel fully in-the-know, much less at the bleeding edge of these developments because my job doesn't necessarily reward that kind of knowledge. As a graduate student in the fall of 2000 (Is that really 14 years ago?) I earned a webmaster certification and followed that by helping in the redesign of several websites at my university. A decade later, as an assistant professor on the tenure clock, I was composing an academic webtext and I found myself needing the help of an undergraduate student to teach me how to integrate something called jQuery into my HTML5. I was dismayed over how rusty my skills had become once my tenure responsibilities had taken over.

    doi:10.1145/2597469.2597472