The Peer Review

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September 2025

  1. The Writing Center as a Rebel Space: Stories of Tutoring and Writing with Attention Deficit Hyperactivity Disorder
    Abstract

    In the past ten years, scholarship has increasingly directed attention to the intersections between disability studies and writing center work, emphasizing the importance of multimodality, Universal Design Learning (UDL), and academic support for students with disabilities. Though the literature on Attention Deficit Hyperactivity Disorder (ADHD) in writing spaces highlights the personal narratives of student writers, tutors, and administrators (see for example, Garbus, 2017; Stark & Wilson, 2017; Zmudka, 2018), empirically-based research on the topic remains rare. This empirical study looks at how a seemingly invisible disability, like ADHD, affects tutors and clients in the writing center. Results from this study’s survey of existing tutors and clients, in conjunction with semi-structured interviews, revealed tutors and clients’ need for more conversations around neurodivergence, as well as better support and equity in the writing center and in other institutional organizations and academic resources on campus. Participants also highlighted the need to foster a culture of understanding and mutual listening rather than relying on disclosure, to provide accessible modes of tutoring for clients, and to include training around disability literacy in tutor education. Overall, this paper unwraps the often hidden stories of tutors and clients with ADHD and provides ways to (re)think neurodivergence in writing center work. As an international graduate tutor in my writing center, receiving my Attention Deficit Hyperactivity Disorder (ADHD) diagnosis as an adult made me highly cognizant of the issues that neurodivergent [1] students like myself face in academic spaces, including how to navigate our classes, maneuver teaching and tutoring, and educate ourselves and others on the reality of disability (in)justice. Almost three years ago, I encountered a client who disclosed having ADHD in the middle of our face-to-face session. The first-time client had a poster on mental health concerns for her psychology course. She expressed needing help to organize her poster and make sure its content is clear. At one point in the session, she disclosed having ADHD, to which I blurted, “I have ADHD too!” I noticed her demeanor change, as she eased up in her chair. It was my first time disclosing that I have ADHD. In retrospect, my self-disclosure served as an act of awareness, understanding, and reassurance. I also wanted to normalize discussions surrounding disability in the session because it pushed us towards an open and honest conversation about what I could do to adjust my tutoring approach and best support her as a writer. Our overall exchange prompted me to consider what happens when disability comes into the equation in a writing center context. In the past ten years, scholarship has highlighted the intersections between disability studies and writing center work. Much of this work emphasizes the need to conduct more studies on disabilities and neurodivergence in the writing center (Babcock, 2015; Babcock & Daniels, 2017; Daniels et al., 2017; Dembsey, 2020; Hitt, 2012, 2021; Kleinfeld, 2018; Rinaldi, 2015). In particular, Babcock (2015) urges writing center practitioners to produce more empirically-oriented studies on less visible disabilities, including ADHD, one of the most common disabilities among college students. More importantly, this study challenges the problematic rhetorics of disability that show up in our writing center communities, as the writing center is one facet of how an institution functions. Hitt (2021) points out that dominant discourses of disability in writing center work are often concerned with diagnosis and accommodation, which coincides with a remediation model that treats disabilities as problems to diagnose and overcome. Dembsey (2020) sheds light on the discrimination that disabled individuals face in writing center instruction and environment, like questioning whether disabled writers need support, perceiving disability as something to “fix” in a writing center context, and placing burden and judgment on disabled writers and tutors who self-disclose. In response to the positioning of disability as deficit in the writing center, writing center practitioners have challenged this notion and taken the lead on rethinking the disability discourse (for example, Anglesey & McBride, 2019; Degner et al., 2015). This notion coincides with Denny’s (2005) call to think of writing centers as liminal spaces that can disrupt the norm and “destabilize conventional wisdom of what we do and who we are” (p. 56). In the same spirit, this study aims to challenge the problematic discourses that linger in writing center research on disability. Its goal is to also envision the writing center as a rebellious space that can amplify the voices of neurodivergent tutors and clients, promote a culture of intentional listening and accessibility, and adapt to the needs of its diverse tutors and clients. In this empirical study, I focus on the experiences of neurodivergent tutors and clients with ADHD in the writing center space. Using an initial brief survey, followed by semi-structured interviews with tutors and clients with ADHD, I explore how clients and tutors with ADHD recount their experiences in past tutoring sessions and how they describe their writing process(es). I also discuss how clients and tutors with ADHD can be supported in the writing center.

April 2023

  1. Writing Center Theory and Research: A Review
    Abstract

    This study reviews the current underlying theories relevant to writing centers as well as the research methods being used in the early 21st century. The first section covers the theories used in writing center scholarship from the 1980s onward based on influential articles and texts. The second section covers published research both in the Writing Center Journal (WCJ) and other publications from 2010 onward and discusses the current state of research methods. Readers may not be aware of some of the fine divisions of theory; for example, the distinction between collaborative learning and social constructivism. Researchers may benefit from the overview of methods, which covers the most popular and current methods (survey and textual analysis) and promising but little-published research methods, such as ethnography. Keywords : collaborative learning, social constructivism, writing as a social process, Zone of Proximal Development, scaffolding, cognitivism, feminism, transfer of learning, threshold concepts, tutoring encounter, social and environmental justice, survey, mixed methods, textual analysis, descriptive studies, theoretical research, archival research, quasi-experiment, quantitative methods, narrative inquiry, grounded theory, case study, usability, ethnography

January 2023

  1. Expanding Writing Center Space-Time: Tutoring Modality, Access, and Equity
    Abstract

    This article introduces the theoretical concept of “writing center space-time” and reports on an empirical study which finds that offering a diverse range of tutoring modes increases access to writing center resources. We encourage our fellow writing center practitioners to consider this proposed space-time framework to gain a more inclusive, more equitable, and ultimately more productive perspective on accommodating a diverse student body. Our project, at its core, is about access and equity, and we share details and outline data from our preliminary study in the hopes that other writing centers may be inspired to take up similar inquiries and expand tutoring services and modalities in other regions, locales, and institutional settings.

January 2022

  1. Through Students’ Voices: What Does the Death of a Writing Center Tell Us?
    Abstract

    While rich scholarship has delved into the lives, accomplishments, and struggles of writing centers, the closing, or “death” of writing centers has been largely underexplored. With a survey and a focus group, this study examines students’ perceptions of and reaction to the closing of a satellite writing center on a regional campus of a Northeastern, mid-size, public research university in the United States. This study revealed: 1) the student participants not only viewed the satellite writing center as an important resource but also a community, 2) they expressed sadness and disappointment toward the writing center closing, maintaining that the writing support should be offered to students, and 3) after the writing center was closed, some of them utilized various alternative writing support, while others did not. By inquiring into the death of a writing center, this study enriches and complicates the writing center grand narrative that McKinney (2013) calls us to problematize. Furthermore, based on findings that revealed students’ writing-related help-seeking behaviors in response to dramatic changes, implications are offered to writing center professionals and educators who seek to cultivate students to become resourceful and resource-savvy writers, especially in a time of challenges and changes. Keywords : Writing center closing, satellite writing center, writing center storying, writing resourcefulness “It’s been a fun ride: Armstrong State University says farewell to the SWCA Annual Conference” “Writing center closes due to lack of funding” “The death of a ‘writing center’?” “Farewell,” “close,” “death,” … these words are sad, final, and carry a sense of despair. When such words are associated with writing centers, they tell sorrowful stories that dishearten us writing center professionals. As a scholar dedicated to writing center work and research, I have not only heard about such stories but also lived one myself. With my exciting experience of creating a writing center from scratch with my colleagues in China and directing it for three and a half ye ars, I found it all the more difficult to witness the death of a satellite writing center in a United States university during my first doctoral year as a graduate assistant. Having worked at this small satellite writing center as the assistant director for a semester, I still remember how I felt when I first stepped into the cozy, colorful room that we called “writing center” on that small regional campus, which is about 33 miles from the main campus of a Northeastern, mid-size, public research university: I felt joy, excitement, and promise; I was ready to work closely with student writers, create new initiates, and make real changes within my anticipated two years there—the same kind of vitality and aspiration that I had when I created my writing center at a Chinese university four years ago. However, I did not have all that much time to compose my chapter in the story of this writing center—my chapter came to an abrupt end in the m iddle of the academic year. Without much of a warning, the decision to close the satellite writing center was passed down and all of a sudden, I found myself helping my director take down posters and students’ works from the wall, packing books and tutoring records with huge, black plastic bags, and giving stationery away to students. We finished it within a few hours, so quickly that I couldn’t help asking myself: so, this is it? That’s how we ended the life of a writing center after it had served the campus for more than a decade? Had it served its purposes? What about our students? What are they going to do when they need help with their writing? My head was spinning. I didn’t know. A winter break later, I start ed my new assignment working at the university writing center on the main campus, but those questions did not cease to bother me. In a quiet corner of my heart, I kept wondering about my closed satellite writing center and the students who I used to spend time with. I wanted to know, out of personal concern and curiosity, whether the disappearance of the writing center had any impact on the students and how they reacted to the loss of this long-existing campus resource; meanwhile, as a writing center scholar who found little literature on writing center closing, I wonder what knowledge we can gain by delving into the death of this small writing center to enrich our understanding of the lives of writing centers. To me, the life story of my writing center was finished without an ending. To tell its full story and to make meaning that might speak to many other writing centers’ (untold) stories, I conducted an empirical study to probe into my most pressing question: how did the students on the regional campus perceive and react to the closing of the satellite writing center? With a qualitative design that consisted of an online survey and a focus group discussion, I obtained input from the academic students who the satellite writing center had served, striving to draft the final chapter of this writing center’s life through students’ voices. As such, the significance of my study is two-fold: 1) by investigating how students felt about and coped with the closing of a satellite writing center, I examine the impact of the writing center closing through students’ voices, and 2) unlike the more prevalent research that has looked into the vigorous life of writing centers, I seek to tell another side of writing center stories through an iconoclastic inquiry into the death of a writing center, which can enrich and complicate the writing center grand narrative, one that Jackie Grutsch McKinney (2013) calls us to problematize. Furthermore, based on my findings that revealed students’ help-seeking behaviors in response to dramatic changes, I offer implications to writing center professionals and educators who seek to cultivate students to become resourceful and resource-savvy writers, especially in a time of challenges and changes. Amid scholarship that documents and theorizes the lives of writing centers, the “deaths” of writing centers are largely underexplored, and research that specifically examines writing center closing is rare. With the bulk of our scholarship focusing on the development and improvement of writing center praxis, we tend to perpetuate the writing center grand narrative, which depicts writing centers as “comfortable, iconoclastic places where all students go to get one-to-one tutoring on their writing” (McKinney, 2013, p. 3). However, if we honor this representation as if it were the solely true version of writing center story, we risk creating “a sort of collective tunnel vision” (McKinney, 2013, p. 5) that fails to capture the complexity and richness of writing center storying—writing centers do struggle, they get eliminated, and their closing is by no means inconsequential. Writing center closing deserves scholarly attention, because they are not only a phase of writing center life, but also a generative component of writing center storying. Thus, one promising research direction is to delve into how the closing of a writing center impacts the students it used to serve. As such, this study aims to contribute new insights to the writing center community through an investigation of students’ perceptions of and reaction to the closing of a writing center. To do so, I review extant literature on writing closing as follows. Outside of traditional academic publication venues, brief reports of writing center closing have appeared on webpages, such as McDonald’s (2016) online article reporting on students’ and staff’s anger over the New Jersey City University’s plan to shut down their writing center, Spitzer-Hanks’ (2016) blog post about the shutdown of tutoring services at the University of British Columbia Writing Center, and Farley and Nealey’s (2017) report on the closing of the writing center at Savannah State University due to the lack of funding. However, all of these sources only report on the closings without in-depth discussion about their impact. On the other hand, writing center scholarship, especially empirical research, rarely investigates the reasons, processes, and repercussions of writing center closing, except for bits and pieces that scatter over literature. For example, in her study that examines how writing centers are positioned in the political-educational climate in the United States, Salem (2014) mentions in her method section that with a sample of nearly 400 accredited institutions, “a number of institutions included in the original sample ultimately had to be dropped from the analysis. Some had closed or lost accreditation, and others had stopped offering baccalaureate degrees” (p. 21). This statement reveals that some writing centers closed due to the closing of their housing institution, which is only one reason for writing center closing. Similarly, Essid (2018) states that the integration of writing centers to learning commons has appeared to be a means to re-structure academic entities, while Reese (2017) suggests that the merging of universities has led a university writing center to become a satellite institution. H owever, little research appears to delve into the disappearance, closing, and “deaths” of writing centers, which calls for thorough inquiries into the impact and consequences of writing center closing. An exception is Cirillo-McCarthy’s (2012) year-long comparative study of two writing centers through ethnographic and textographic methodologies: The University of Arizona Writing Center in the U.S. and London Metropolitan University’s Writing Center in the U.K. Cirillo-McCarthy (2012) discusses three crises that these two writing centers reacted to, including crisis of access, crisis of literacy, and crisis of funding. In particular, despite their director’s efforts of gaining support from international writing studies and writing center scholars through support letters, London Metropolitan University’s Writing Center was rendered in a reactive instead of proactive place and was finally eliminated due to the lack of funding. In contrast, although it was also faced with a funding cut, the University of Arizona’s Writing Center survived by reacting stra tegically, including finding a new home in a centralized student tutoring space and charging a nominal fee to all students. The struggles of these two writing centers portray a realistic picture of the various and mundane crises that writing centers face as well as the different fates of writing centers resulting from different reactions toward crises. In the case of the present study, the satellite writing center in question had also suffered from different crises prior to its closing: 1) it received little funding from the university (e.g., when activities such as a scavenger hunt was held at the satellite writing center, the director brought home-baked muffins rather than receiving financial support from the university), and 2) the drastic shrinkage of academic student enrolment on the regional campus—from several hundreds to around twenty five—called the necessity of the satellite writing center into questions and further threatened its already peripheral status, which all contributed to its final closing. In short, because the limited literature on writing center closing are either brief reports on closing or studies that approach the issue from the administrator’s perspective rather than the student’s perspective, our knowledge about writing center closing is limited to the reasons for closing and the fight against closing—which tends to end with the closure itself. Ther efore, by in vestigating the impact of writing center closing in a post-closure fashion and through students’ voices, the present study is the first of its kind. With a focus on how the students perceived and reacted to the closing of a satellite writing center, I aim to draw writing center scholars’ attention to and initiate much-needed conservations about writing center closing.

September 2018

  1. An Empirical Study of Non-Native English Speaking Tutors in the Writing Center
    Abstract

    As linguistic diversity increases on American campuses, writing center staffs are also becoming more diverse— although there has been little empirical research about non-native English speaking (NNS) tutors. Concerns about the native speaker fallacy, although prevalent in TESOL literature, are less documented in writing center studies. The primary purpose of this study is to determine what, if any, differences exist between the tutoring methods of native English-speaking (NES) and non-native English speaking (NNS) tutors and whether some of these differences might be ascribed to linguistic bias. In this study, eight writing center tutors, four NES and four NNS, were observed during sessions with one NES and one NNS writer each. Sixteen naturalistic sessions were transcribed and triangulated with interviews and exit surveys with all participants. Tutor language t-units from these sessions were coded into four broad categories and seven sub-categories. The results indicate that while NES and NNS tutors generally use similar types of language while tutoring, the NES tutors are more directive with NNS writers, reflecting traditional writing center training. NNS tutors are more directive overall, but are especially directive with NES writers. Results also indicate that, despite popular wisdom to the contrary, NNS tutors are less emotionally responsive while working with NNS writers than with native English speakers. The tutors and writers in this study did not indicate the native speaker fallacy as greatly impacting their sessions. Keywords : Non-native speakers of English, peer tutoring, writing, native speaker fallacy

  2. Responding to the Whole Person: Using Empathic Listening and Responding in the Writing Center
    Abstract

    This article examines the role of emotions in writing center consultations, specifically the use of Carl Rogers’ (1951) empathic listening and responding strategies as a way to acknowledge and engage students’ emotions during writing support. Using survey research and analysis of observations, the training consultants in Rogerian strategies was determined to be an effective approach. Key words : Rogers, empathic listening, empathic responding, empathy, survey research, observation, training Even with data about emotional impacts in college, such as the 2016 annual report from The Center for Collegiate Mental Health (Pennsylvania State University) listing anxiety as the most commonly reported issue (61%), there is a tendency in higher education to downplay emotions and the correlations of attending (or not) to affective dimensions and student success (Beard, Clegg, & Smith, 2007; Morin-Major et al., 2016). This emphasis on the cognitive aspects of writing can make higher education seem like an “emotion-free zone” (Mortiboys, 2011), but this is not always in students’ best interests. Since writing centers are embedded in the larger institutional culture, the emphasis on cognitive concerns impacts our work. Writing center scholarship has examples of addressing emotive concerns and includes discussions about therapeutic approaches. In tutor training manuals, many of the suggestions regarding working with emotional students set up a cautious position for the tutor (Lape, 2008). For many years, our scholarship has leaned toward cognitive discussions (Agostinelli, Poch, Santoro, 2000), and even recent reviews of writing center literature still reveal a concentration on cognitive skills and the negative impact of emotions (Lawson, 2015). Seeing students as emotional beings, acknowledging that academia cannot be an “emotion-free zone,” is important. The question for writing centers is to what extent should we address the affective elements inherent in writing center work. Certainly, consultants are not counselors. If they attempt to act as such, they make themselves and the students with which they interact vulnerable in ways that may not be healthy. Additionally, writing centers cannot provide the tools, training, and certifications to prepare peer-writing consultants to address all the emotional needs of all students. But there are still tools within psychology that can be used to acknowledge the cognitive and emotive elements of students in writing centers in ways that are supportive of them as people first and writers second. In this article, we explore the ways in which addressing emotions in writing center work has been discussed and then look specifically at how using Carl Rogers’ (1951) empathic listening and responding approach can support the inclusion of emotions in writing consultations as a way to lead into our study examining and applying empathic listening at our writing center.