Communication Design Quarterly
6 articlesDecember 2025
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Review of "Designing for Social Justice: Community-Engaged Approaches in Technical and Professional Communication By Jialei Jiang and Jason C. K. Tham (Eds.)," Jiang, J., & Tham, J. C. K. (Eds.). (2025). <i>Designing for social justice: Community-engaged approaches in technical and professional communication.</i> Routledge. https://doi.org/10.4324/9781003469995 ↗
Abstract
At a moment when questions of equity and access are reshaping higher education and professional practice, technical and professional communication (TPC) is undergoing a "social justice turn" that centers ethics, equity, and care within its research and design practices. Designing for Social Justice: Community-Engaged Approaches in Technical and Professional Communication (edited by Jialei Jiang and Jason C. K. Tham, 2025) situates itself squarely within this movement, framing justice not as an optional theme but as a guiding principle for communication design. Jiang and Tham note that this collection "explore[s] the intersection of multimodal design and community engagement for social justice" (p. 3), and they introduce design advocacy to capture this orientation.
September 2024
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Building Empathy through Classroom and Community Integration in a Multidisciplinary Engineering Design Program ↗
Abstract
In this experience report, we share our strategies for scaffolding and supporting instruction in empathy in a first-year Engineering Design studio course. Empathy is a key component of UX and design, but as Tham argued, it is a difficult skill that requires practice and critical application. Community engagement scholars have long argued that community-engaged projects help foster that empathy. Our teaching case will show how emphasizing content knowledge about user groups and creating an empathetic classroom environment impacts student designers' ability to empathize in the design process.
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Augmenting for Accessible Environments: Layering Deep Mapping, Deep Accessibility, and Community Literacy ↗
Abstract
This article reports on lessons learned from the first phase of an ongoing multimodal project aimed at promoting digital and environmental literacy in concert with access and accessibility on our university's main campus. We discuss an emerging, student-led locative media project, built to increase engagement with the North Woods, an approximately 300 acre parcel of unmanaged forests and wetlands on the north part of our campus. By layering together deep mapping and accessibility, this project intervenes in the binaries between art and science and nature and technology, with a strong focus on how digital, environmental, and community literacy can contribute to more accessible experiences.
June 2024
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Augmenting for Accessible Environments: Layering Deep Mapping, Deep Accessibility, and Community Literacy ↗
Abstract
This article reports on lessons learned from the first phase of an ongoing multimodal project aimed at promoting digital and environmental literacy in concert with access and accessibility on our university's main campus. We discuss an emerging, student-led locative media project, built to increase engagement with the North Woods, an approximately 300 acre parcel of unmanaged forests and wetlands on the north part of our campus. By layering together deep mapping and accessibility, this project intervenes in the binaries between art and science and nature and technology, with a strong focus on how digital, environmental, and community literacy can contribute to more accessible experiences.
September 2023
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Abstract
This experience report describes the origin story and use journey of a visual tool for community engagement and organizational change work. We articulate the tool (i.e., the pyramid) as a theoretical framework and demonstrate how the tool has been used to intervene in organizations, engage coalitions, and mitigate risks as we move towards a more socially just future. It is both all about community-engaged research and also not about it at all: we built it in and with communities and coalitions and we have also brought it to communities and coalitions, adopted it, adapted it, and reinvented uses for it. By tracing its development and circulation, we are both documenting its past and present use cases and offering it up as a tool for others to adopt and adapt.
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Abstract
This article tells the story of YpsiWrites, a community writing resource that provides support, resources, and programs for all writers. It shows how ideas from adrienne maree brown's Emergent Strategy (2017) provide a generative framework for community-engaged initiatives. It uses this framework to examine the work of YpsiWrites, and, in doing so, illustrates the value of the framework for planning, carrying out, and assessing community-engaged work (CEW). The authors share responses to questions they posed to stakeholders, along with themes from those responses, which paint a more nuanced picture of the nature and potential of this work. They conclude with a call to engage and an invitation for others to use these questions as a heuristic in pursuing their own, unique community-engaged work.