Journal of Business and Technical Communication

1053 articles
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January 1989

  1. How to Talk about Professional Communication: Metalanguage and Heuristic Power
    doi:10.1177/105065198900300109
  2. Effective Managerial Communication through Employee Newsletters
    Abstract

    This article discusses the employee newsletter as a medium of managerial communication and details the newsletter's usual contents and functions. The article illustrates how managers can use newsletters to communicate informa tion, as well as to motivate employees and to unify an organization. The arti cle also details an effective role for the newsletter editor.

    doi:10.1177/105065198900300106
  3. The In-Basket: Real-World Teaching for a Real-World Task
    Abstract

    If the in-basket assignment is to be the "real- world" training that we claim it to be, the entire in-basket environment must be not just assigned, but taught. In- basket items do not appear in a vacuum; they are part of office routine. Fur thermore, there is a method of determining priorities for the items that must be answered—a method based on deadlines, degrees of complexity and im portance, and even one's own working habits—while other items simply can be discarded, or noted and filed. Only when the background and method have been taught can we expect students to approach the actual exercise as a real- world in-basket instead of as discrete additional assignments.

    doi:10.1177/105065198900300105