Trauma is ubiquitous, including in post-secondary settings, meaning that trauma-affected individuals are present in every classroom or service setting. While research has investigated the engagement of post-secondary instructors with student trauma disclosures, this work has not extended to cover the unique role of post-secondary writing center staff. Writing tutors may encounter trauma narratives through written assignments or verbal disclosures and often labour under a degree of precarity and lack control over curricular and assignment design, giving them little preparation before encountering emotionally challenging material. As a “helping profession,” writing tutors may be at risk of secondary trauma, re-traumatization based on personal trauma histories, or unsustainable levels of emotional labour. Employing a critical disability lens and an equity-centered trauma-informed framework, this project engaged eight university-based writing center staff in Ontario, Canada in semi-structured interviews to explore how they perceive and narrate their engagement with student trauma and how this may relate to trauma-informed pedagogical practices. Based on a Reflexive Thematic Analysis, several themes are explored, including the relationship between writing center structure/labour conditions and trauma-informed practices, types of emotionally challenging interactions, strategies tutors employ to engage with students during trauma-adjacent sessions, and gaps in ability to provide trauma-informed service. These themes provide insight into tutors’ experience with student trauma and imply recommendations to improve staff and student well-being through engaging with trauma-informed practices in the writing center.

Abstract This longitudinal mixed-methods study assesses students’ perceptions of the writing center at a large (approximately 11,325 students) multi‑campus two‑year college. The survey was collaboratively designed, with faculty and student participation; it presents findings from 865 student respondents, collected by peer tutors‑in‑training. The study offers a baseline assessment (Fall 2014) of the writing center, prior to wide-sweeping changes in recruitment, staffing, and training models, as well as a post-assessment (Fall 2015) analysis of the changes in student knowledge of the WC and its purpose. It also offers data on the trajectory of student development in relation to number of sessions attended. In 2014, students’ experiences at the writing center were inconsistent; the poorly articulated mission of the WC adversely affected students’ knowledge scores, and the center’s reliance on editorial-like feedback, given predominately by adjunct faculty, contributed to inconsistent reportage in perceived learning by attended sessions. Many of these trends, however, reversed in 2015. This paper seeks to demonstrate the important role that RAD research can play in evaluating student learning within writing center contexts and articulating how and at what moments, and under what conditions, learning and development occurs in the student-writing center relationship. It also offers a replicable experimental method that researchers at other institutions can adapt and apply to their own institutional contexts and programmatic needs.

Across the country, colleges and universities are reporting an increased enrollment of students on the autism spectrum. This is in part thanks to increased efforts in early detection during childhood, where students with autism spectrum disorder (ASD) are then enrolled in services outside and within public schools to help integrate them into mainstream classrooms. Yet such integrative services, by and large, fall short in higher education, and many students find themselves without the support they once received in their primary school years. Writing demands are indeed challenging for many—without securing basic college-level composition skills, the likelihood of student success is placed in jeopardy. Writing centers can be regarded as gatekeepers for autistic students, since their assistance can greatly impact student success. Yet problems remain with access and inclusion based on rhetorical situations, as well as a lack of tutor education. This paper provides suggestions based on April Mann’s methods of inclusion for writing center tutees with ASD, including spatial awareness and tutor education. I also outline other possible methods, including outreach to students with ASD to prevent further isolation among the university population.