Writing Center Journal
2 articles2024
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“Not the Player nor the Coach”: Considerations for Peer-Tutor Education in Heritage Language Writing Centers ↗
Abstract
This study analyzes the experiences of undergraduate peer-tutors in a heritage language writing center (HLWC) located at a large public university in the United States. As former heritage language (HL) students themselves, tutors have to navigate the complexities of being bilingual advocates for their tutees while promoting the linguistic ideals of the academic community, where literacy expectations can be more rigid. In order to delve into their experiences at the center, this qualitative investigation examines the end-of- term reflections of 19 Spanish HL tutors working at a Spanish HLWC, addressing the following questions: (1) How do tutors perceive their role as language advocates and arbiters? (2) How can these beliefs be supported or addressed by the HL program? Ideal tutors occupy a middle ground between being a peer-student and an expert-student, whose role is to scaffold the mentee’s process. However, we find that HL tutors struggle with competing linguistic expectations between the heritage and the academic community. Finally, we discuss three areas of tension that are important to address in HL tutor training and program design: ambivalent notions about students’ proficiency and preparedness, their role in the instructional team, and their relationship to expertise.
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Using Content Analysis and Text Mining to Examine the Effects of Asynchronous Online Tutoring on Revision ↗
Abstract
What do writers do with the feedback they receive? While the answer will vary depending on the writer’s experience and the rhetorical situation, understanding what writers do can provide important information for course redesign and professional development of tutors and instructors. In this first of two manuscripts, the authors examine how first-semester, first-year writing students use responses provided via asynchronous online tutoring (AOT) in revising their assignments. Our primary research question was: What was happening in—and after—those tutorials? We addressed this question by a process of narrowing and refining of data analysis toward increasingly precise inferences as we progressed from automated to coded analysis, which culminated in examining the drafts submitted for tutoring, tutor feedback, and the subsequent assignments submitted for evaluation in the students’ FYW courses. In parallel, we describe the writing analytics–informed methods used to do so in hopes that others will be compelled to replicate or extend this work in their own contexts. We found that students made corresponding revisions at both macro and microstructural levels when provided with directive or declarative feedback, and they made few revisions when tutors provided open-ended questions.