IEEE Transactions on Professional Communication
7 articlesJune 2024
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Abstract
Introduction: We introduce our initiative to integrate professional preparedness electronic portfolios (ePortfolios) within an undergraduate mechanical engineering program. EPortfolios provide students with a visual way to illustrate examples of their skills and can help set them apart in employment applications and interviews. About the case: To better prepare our students to communicate their preparedness to potential employers, we integrated ePortfolios within existing undergraduate design courses. We also designed a new portfolio studio course. Situating the case: This teaching case is situated through previous literature on professional preparedness ePortfolios. We limit our scope to studies within engineering and technical communication disciplines. Methods/approach: We integrated ePortfolio instruction and an accompanying ePortfolio artifact assignment requirement within three design classes in our undergraduate Mechanical Engineering curriculum. We assessed assignments and surveyed participants to understand students’ takeaways and approaches on the ePortfolio classroom instruction and assignment. Results/discussion: Results from 147 assignment submissions across three classes indicated that although most assignment submissions demonstrated effective communication of engineering skills, a considerable number of submissions lacked in clarity, professionalism, or relevance. Extended instructional time on ePortfolios could benefit students. More focused instruction could be integrated into existing courses or in a stand-alone portfolio studio course. Our design of this future course was informed by our assessment of student artifacts as well as what we learned about students’ perceptions of ePortfolios from the 130 survey responses. Conclusions: We share lessons learned for teachers from multiple disciplines interested in integrating professional preparedness ePortfolios within their curricula.
March 2021
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Trajectories in Turmoil: A Case Study of Engineering Students’ Reactions to Disruptions in Their Community of Practice ↗
Abstract
<b>Introduction:</b> The COVID-19 pandemic brought unprecedented challenges to universities when instruction had to shift entirely online. Universities were quick to survey their students about those challenges, and education researchers are now focused on building more effective online experiences based on student feedback. <b>About the case:</b> The loss of in-person instruction was difficult for engineering students in practice-based courses as they lost the courses' hands-on aspect, which is essential for reinforcing theoretical concepts. They also lost the support provided through daily interactions with their peers and instructors. <b>Situating the case:</b> Students in a required four-course practice-based mechanical engineering sequence shared their perspectives via reflective portfolio essays on how shifting to online instruction affected their ability to participate in their learning communities and negotiate meaningful learning experiences. <b>Methods/approach:</b> Through thematic analysis of the reflective essays, we applied the lens of communities of practice to put the students' responses into context. <b>Results/discussion:</b> The students' concerns varied depending on their position in the course sequence and the course; however, most students felt that the loss of in-person interaction was most detrimental and disruptive in the transition to online instruction and yielded communication and teaming issues. <b>Implications and conclusions:</b> Five implications arose from the results of this study, including recognizing the unique challenges of online learning in practice-based courses, instructing students in virtual communication tools, exercising empathy, being mindful of cognitive load, and researching self-directed learners in online environments. In addition, faculty should consider the importance of students' communities of practice and build opportunities to maintain and strengthen the bonds of those communities within their courses, both online and face to face. They should also add more opportunities for virtual interaction early in the curriculum to build digital communication skills, which will undoubtedly be required in their careers.
December 2020
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Editing the Pitch: Patterns of Editing Strategies of Written Pitches in a Chilean Accelerator Program ↗
Abstract
Background: After a six-month training program in the Chilean public accelerator Start-Up Chile, entrepreneurs are asked to update a short pitch they wrote in the submission stage to appear in the program's online portfolio. Literature review: We reviewed relevant literature related to the pitch as well as research aiming to track changes within pitches. Research questions: 1. Which are the editing strategies used to change their pitch? 2. Do these strategies conform to specific discursive patterns? Research methodology: To answer the research questions, we designed an exploratory qualitative study to describe in depth the editing strategies used by two generations of startups, corresponding to 148 pairs of written pitches. In order to contextualize the results, we conducted two interviews with the program managers and analyzed the accelerator's official Playbook and Technical and Administrative Requirements. Results: We identified 10 editing strategies. Of those editing strategies, “Deleting technical descriptions” is by far the most common procedure. The identified patterns can be classified into two groups, those simplifying, hedging, and focusing on certain elements of the first pitch, and those adding and specifying information of the first version. Conclusions: We conclude by discussing the strengths of this methodological approach for understanding such edits and for supporting successful edits in accelerator programs, as well as the potential for better understanding entrepreneur coachability.
March 2010
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Evaluating What Students Know: Using the RosE Portfolio System for Institutional and Program Outcomes Assessment Tutorial ↗
Abstract
Currently, colleges and universities have developed assessment systems that can collect student work products for evaluation in an effort to make student learning transparent and ensure accountability in higher education. At the Rose-Hulman Institute of Technology, we have developed a digital portfolio system, the RosE Portfolio System (REPS), that allows for efficient data collection; the results of portfolio evaluations are used by academic departments and programs to improve curricula and provide evidence to external accrediting agencies. The results of evaluations of student performance are also used to ensure the quality of academic curricula.
June 2008
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Portfolios for Technical and Professional Communicators (Smith, H.J. and Haimes-Korn, K.; 2007) [Book review] ↗
Abstract
This book explains the paper and electronic portfolio-building process, using the portfolio for job seeking, and relevant legal and ethical issues. Included in its nine chapters are the following topics: an overview of the importance of portfolios, their various types and formats, and strategies to organize a portfolio; creating a personal identity; the content, design, and structure of portfolios; revising and improving portfolio quality; representing skills and expertise in electronic portfolios; ethical and legal issues; strategies for getting feedback; and the use of portfolios for job hunting. Each chapter opens with an introduction and closes with a summary of the key ideas. Much of the information is explained in tables and as checklists, making it efficient to find particular information of readers' interest. Another unique feature is that each chapter is relatively independent. This book is recommended for technical and professional communication students and practitioners who seek a practical guide on portfolio creation.
March 2008
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Abstract
In this book, the author mentors his readers in principles of designing a web portfolio, a multimedia vehicle that allows individuals and companies to show their work across geographical boundaries. He outlines a modular process for developing a web portfolio and explains common pitfalls that can interfere with the process. Topics covered include: conceptualization; information design and visual design; content, collection, development and management; web page design; functionality; uploading and testing sites; and portfolio launch and promotion. This practical book is worth the time and price.
June 2007
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Abstract
With the rapid development of information communication technologies (ICT) over the past decade, the nature of how organization members communicate has changed, becoming far more complex and challenging. Communication risks brought about by technology-mediated communication can sometimes be detrimental to the overall organizational function and success. We classify these communication risks into three types: reception, understanding, and action risks. We propose the notion of communication portfolio which refers to a single ICT or a specific combination of lCTs that can be used to manage any perceived risk of communication. Specifically, this study aims to examine the relationship between perceived risks (i.e., risk of reception, risk of understanding, and risk of action) in the communication process and the dimensions (i.e., content, and structuring mechanism) of the communication portfolio used for communication. We also identify communication risk factors that may accentuate the different types of risks. We develop a communication risk perception framework to illustrate the relationship between the communication risk factors, the different types of communication risks, and the communication portfolio. Finally, we illustrate how the communication risk perception framework can be applied in a real-life natural setting by using the shuttle Challenger incident, as an example.