Journal of Business and Technical Communication
8 articlesMarch 2026
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Book Review: Community Is the Way: Engaged Writing and Designing for Transformative Change by Knight, Aimée KnightAimée. (2022). Community Is the Way: Engaged Writing and Designing for Transformative Change. WAC Clearinghouse, University Press of Colorado. 141 pp. Open-Access Resource. ISBN: 978-1-64215-148-0. ↗
April 2020
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Abstract
To investigate the contribution of formal communications (FCs) to problem-solving knowledge work, this study examines survey, interview, and observational data from 212 teams who produced contracting documents, reports, and PowerPoint presentations while working on projects for diverse organizations worldwide. The study found that these FCs engaged teams in a contextual–conceptual dynamic involving interactive pairs of integral work activities. The findings validate, integrate, and extend prior scholarship on organizational genres, writing to learn, and the role of material texts in the work process, leading to a comprehensive framework that pinpoints opportunities for managing FCs to achieve their fullest potential.
January 2011
July 2010
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Professional Communication Education in a Global Context: A Collaboration Between the Massachusetts Institute of Technology, Instituto Tecnológico y de Estudios Superiores de Monterrey, Mexico, and Universidad de Quintana Roo, Mexico ↗
Abstract
This article describes a beginning research partnership between the Massachusetts Institute of Technology (MIT) and two Mexican universities, the Universidad de Quintana Roo (UQROO) and Instituto Tecnológico y de Estudios Superiores de Monterrey, that has developed and implemented an environment merging the pedagogies of English as a foreign language (EFL) and writing across the curriculum (WAC). The article presents a theoretical background for this partnership based on the research on globally networked learning environments (GNLEs) and then focuses on the early stages of the project as the research teams define their objectives, research methods, and teaching approaches.
January 2009
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Abstract
This article describes a pilot effort for an accreditation-driven writing assessment in a business college, detailing the pilot's logistics and methods. Supported by rubric software and a philosophy of “real readers, real documents,” the assessment was piloted in summer 2006 with five evaluators who were English instructors and four who worked or taught in business environments. The nine evaluators were each given 10 reports that were drawn from a sample of 50 reports completed in a writing-intensive course. They created 88 individual assessments using a 10-category rubric. While the overarching purpose of the pilot was to determine the effectiveness of the methods used, the results may also be of interest to those involved with the assessment of writing.
July 2007
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Rethinking the Articulation Between Business and Technical Communication and Writing in the Disciplines: Useful Avenues for Teaching and Research ↗
Abstract
In a profound sense, the teaching of business and technical communication (BTC) is always already the teaching of writing in the disciplines (WID). Yet the WID dimension of BTC is often hard to see. The question this article addresses is, How might the North American tradition of BTC communication courses be more consciously—and effectively—articulated with the disciplines? The article reviews some of the research literature concerning the value of articulating BTC with WID in undergraduate education and program descriptions of such efforts to examine what BTC has done, is doing, and might do in the future to strengthen WID in BTC.
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Abstract
The traditional distinction between writing across the curriculum and writing in the disciplines (WID) as writing to learn versus learning to write understates WID's focus on learning in the disciplines. Advocates of WID have described learning as socialization, but little research addresses how writing disciplinary discourses in disciplinary settings encourages socialization into the disciplines. Data from interviews with students who wrote lab reports in a biology lab suggest five ways in which writing promotes learning in scientific disciplines. Drawing on theories of situated learning, the authors argue that apprenticeship genres can encourage socialization into disciplinary communities.