We use a continuous improvement model to evaluate an information design assignment by analyzing 120 student drafts and finals alongside instructor feedback. Using data from across sections ( N = 118), we illustrate a process focused on improving student learning that other technical and professional communication program administrators and faculty can follow, while also offering insights into ways programs can assist a contingent labor force with improving pedagogical practice. This study provides insights into assignment design through data-driven evidence and reflective work that is necessary to help continuously improve a service course and to assist students in meeting learning outcomes.

This article aims to help doctoral students in technical communication prepare themselves for the academic job market and for the subsequent process of earning tenure and promotion in increasingly demanding environments. The authors propose that students do four things: (a) learn to spot and articulate research problems; (b) find their vocation—the work to which they feel a personal calling—within technical communication; (c) identify the research methods that best suit their personalities; and (d) articulate a research identity and agenda that they can explain at three different levels of abstraction: describing individual projects, naming the coherent themes that connect these projects, and defining themselves concisely as scholars. All these orienting practices involve students in stepping back, looking for larger patterns in their work and in their professional interests, and finding specific language to represent them.

We report the results of a pilot study that offers the field of technical and professional communication its first look at material working conditions of contingent faculty, such as course loads, compensation, and professional support. Findings include that contingent faculty are more enduring with stable full-time, multi-year contracts; they carry a substantial teaching loads; and the majority are satisfied and happy in their present position, but half would prefer to be working on the tenure track.

This article argues that the small school context has been a relatively unexamined or under-examined context for technical and professional communication program development. While graduate program development holds a large share of the field's attention in recent national forums, growth in graduate programs is a consequence of demand in the job market among mostly “teaching” schools. Thus, the field must consider how well we are socializing new Ph.D.s into the values and the real work of institutions where they will find employment. Toward this end, this article articulates three mediating forces of program development in the liberal arts and humanities settings of small schools: 1) interdisciplinarity and flexibility are lived dynamics of small schools; 2) the campus-wide privileging of writing and communication skills presents ongoing opportunities for curricular initiatives and program development; and 3) compression of decision-making structures leads to more involvement of/with administrators and units across campus.

Not along ago, I received a call from a colleague who teaches technical writing, among other things, in the department and university which gave our field John Mitchell, one of the founders of the Society for Technical Communication and an early definer of our field. My colleague wanted to know how my former department would value, in terms of tenure and promotion, a book on Boston Harbor nautical matters. His department did not value it at all, and unfortunately, neither would have mine. It is this experience, which is too often common to technical communication scholars, that prompts the question in this article's title.

In spite of the recent proliferation of technical writing programs, textbooks, and professional associations, quantitative information on the people and work involved in technical writing is scant. This article reports the responses of 122 technical writers in the San Diego area to a questionnaire asking them about the tasks they perform, documents they produce, skills they consider significant, audiences they write to, working conditions, types of companies they work for, and education and training. The pilot survey also identified other demographic information such as salary and length of service as technical writers and in their present position.

The current job market favors young technical writers who are skilled in the way of the computer both as a subject of writing and as a production tool. In the technical writing classroom students can be exposed to this important technology through assignments that include computerized instruction, word processing, text analysis, artificial intelligence, and communications.

The lack of a scientific background of many of our technical writing students and the continual amalgamation of the sciences make a technical terminology course an important adjunct to the technical writing curriculum. This course consists of three distinct phases: a compilation of terms already known by the students, an expansion of that list into a comprehensive list of the major technical terms in approximately fifteen scientific fields, and an indepth study by each student into a particular field. This course would help to create scholars who were conversant in most major fields of study. This would make the students more flexible in their job searches. What is more important, it would help them understand the forces that shape our civilization and thereby broaden their control over those forces.

In response to a mail survey of the career opportunities they offer teachers of technical writing, twenty-four programs that prepare students for careers as technical writers and editors indicated that their technical writing faculty enjoy about the same teaching loads, salaries, and chances for promotion and tenure as do equally qualified and experienced teachers of literature at their schools. The programs also indicated that they have a growing number of openings on their faculties for teachers of technical writing. Finally, the programs ranked and rated seventeen qualifications that might be offered by applicants for those positions; the most significant conclusion drawn from the rankings and ratings is that the programs look more favorably upon experience — both in teaching and in working as a technical writer or editor — than they do upon formal study of technical writing or the teaching of it.