This article contributes to the writing center scholarship in three ways. First, it revisits and further develops the discussion on course-embedded writing support programs; in particular, it builds on Kelly Webster and Jake Hansen’s “recursive reflection about course-embedded tutoring” and responds to Mary Tetreault et al.’s call for utilizing archival research as a resource for tutor education. Second, it takes a unique approach to tutor education by exploring how embedded tutors for first-year composition classes develop their expertise outside of the formal training sessions. Third, it applies the theoretical framework of rhizomatic learning that has not been previously utilized to investigate the diverse experiences embedded tutors undergo as they acquire and refine their tutoring skills. The qualitative data for this case study were obtained from the Coordinator of Composition Tutoring’s reflective journal as well as session logs and reflections completed by course-embedded peer tutors for composition courses at a four-year Northeastern institution over the period of four semesters. The analysis of the data reveals the rhizomatic character of embedded tutors’ learning, where elements of the learning processes are interconnected and ever-expanding (Deleuze and Guattari; Grellier). The discussion includes a set of questions designed to encourage tutors to reflect on their learning processes. Writing center administrators can use these questions to gather data on how tutors develop their skills within their specific contexts.

Reflecting on the experiences of two graduate students from speech-language pathology (SLP) who became generalist writing consultants, this article examines the intersections between the academic homes of generalist graduate consultants and their writing center education and work and analyzes what these intersections tell us about consultant education. We briefly introduce SLP and identify the specific ways that both fields address writing. We then explore how the disciplinary intersections enhance or hinder the work that graduate students do in either field. Based on this foundation, we propose a four-step process for educating graduate consultants that promotes an awareness of how similarities enhance work in either field, how differences can hinder the work, and how bidirectional transference between fields can benefit graduate students as both consultants and as academics in their home discipline. Ultimately, this paper highlights the untapped potential of the theory and pedagogy of consultants’ home disciplines for effective generalist consultant education.

Scholars in the field of writing center studies have previously, and continue to, criticize writing centers for upholding unjust systems, arguing for more practical, equitable, and inclusive anti-racist pedagogies–namely through means of linguistic justice. Within this is a call for more attention to the practices of Black, Indigenous, and People of Color (BIPOC) tutors and to Minority Serving Institutions (MSIs). In this small, IRB-approved project, we interviewed three BIPOC tutors employed at an MSI and Hispanic Serving Institution (HSI), exploring how these tutors conceptualize linguistic justice and how they practice it within their work at their university writing center. By listening to the experiences of these three tutors, we gained insight into the nuanced and complex ways in which their lived experiences and histories influence how they conceptualize linguistic justice, both for themselves and in their work in the writing center. Our research revealed how the multiplicity, complexity, and nuance of identity—specifically self-identification and belonging, the use of multilingualism and code-switching, and the defining of one’s authentic voice—affect how a tutor understands and performs linguistic justice. We hope that sharing these tutors’ voices will highlight a need to recognize the intersections and multiplicity of language, discourse, and identity that shapes tutors’ experiences with linguistic justice work as well as acknowledge the labor they perform when engaging in that work in the writing center.

This article arose out of a need to better understand what happens in university writing center (WC) appointments that are incentivized or mandated by instructors. While the topic has received attention in WC literature, previous research focuses largely on student attitudes toward mandated WC appointments and only rarely addresses the interpersonal dynamics of these sessions. To address this gap, we conducted an IRB-approved, survey-based study investigating the impact of WC tutorial incentivization on writing tutors’ assessments of sessions’ effectiveness, comparing tutors’ scoring of different session types and conducting statistical queries on some of the larger categories. Our results challenge the widespread assumption that mandatory or incentivized writing center sessions are always an obvious tradeoff of “quality vs. quantity.” Specifically, we found that differences in tutor scores between voluntary and mandatory WC sessions were statistically insignificant and did not present a clear tutor preference for voluntary sessions over mandatory sessions; however, when types of incentivization were compared, tutors showed a subtle preference for sessions that were incentivized through a class-wide mandate over those that offered extra credit or involved individual referrals. In this study, we also discuss common metrics for gauging writing tutorials’ success, suggesting that WC practitioners may be placing an undue weight on “engagement.” We hope, most of all, to encourage further research that examines (and expands) institutional approaches to mandatory sessions and encourages a more welcoming stance toward the writers who visit WCs at the behest of their instructors.

Terms used to describe writing support workers in higher education, as well as the location of their employment have sparked a long history of debate in writing center studies but have led to only scattered empirical research. The author examines the history of this debate addressing connotations of various terms and then aims to verify actual naming practice. The present study investigates the impact such debates have had on writing center practice by assessing public web pages from 575 university writing centers to see what terms are generally employed. The study shows that “writing center” is the most popular name for the location of writing tutorial services and that “tutor” remains the most popular term. This finding suggests that “center” has won out over other terms, but the popularity of “tutor” is much less decisive. At institutions with higher enrollment, in R1 institutions, and in the case of graduate student employees, the use of the term “consultant” increases. The general prevalence of the “writing tutor” and the rise of the more recent “writing consultant” and other variants may suggest a lag between scholarly critique and writing center practice, but it could also derive from institutional context. Alternative tutor terms could be employed, but an empirical study of efficacy would be needed to move naming from the realm of lore and conjecture.

Generative artificial intelligence (GenAI) writing tools (e.g., ChatGPT, Claude, Perplexity) have emerged so quickly that their impact on writing centers is not well understood. This article presents data from two studies that were conducted in 2023 and 2024. One consisted of surveys of writing center administrators and related parties. The other was surveys and interviews of students. In 2023, administrators and related parties saw the new technology with suspicion and concern, while students embraced it. However, after a year, the narrative tended to merge. Administrators’ and related parties’ concerns diminished while students became less enamored. Both groups viewed GenAI writing tools as powerful but limited, requiring skill to use. Already some writing center directors are incorporating GenAI writing tools into their programs. This article argues writing centers can even go further, pioneering the use of the new technology.

Writing center scholars have long been interested in the configuration of administrative leadership, often focusing on the roles and designations of writing center administrators (WCAs), whether faculty or staff. This article builds on existing scholarship by examining the affordances—capabilities and limitations—of a mixed-designation administrative team composed of both faculty and staff. Using our writing center as a case study, we highlight the benefits and limitations of a leadership team composed of both faculty and staff. We outline our center’s transition to a mixed-designation leadership model and use affordance theory to delineate the potentials and constraints of such teams, exploring how this configuration impacts functionality, effectiveness, and reach. Capabilities of this model include institutional visibility and legitimacy, access to information and resources, institutional reach, tutor education and training, and mentorship. Limitations include time constraints and a split focus, communication challenges, role ambiguity, and potential reinforcement of hierarchical structures. We conclude with practical recommendations for WCAs seeking to enhance their team structure or add faculty or staff administrative roles. By exploring the unique potentials and limitations of mixed-designation teams, we aim to contribute to ongoing conversations about equity, inclusion, and effective leadership structures in writing center administration.

This article introduces affinity groups as a writing center professional development initiative in support of the inclusion of our LGBTQ+ employees. These groups invite employees with shared identities to form a supportive community and hold critical conversations about relevant topics. A writing center at a large university in the Southeastern United States engaged in queer worldmaking and launched two affinity groups in support of LGBTQ+ inclusion: the LGBTQ+ Alliance, and the LGBTQ+ Allies. In this article, the authors engage in storytelling to consider how participating in and leading affinity groups impacted their professionalization and their sense of welcome. They conclude with reflections on how writing center administrators can queer their approach to staff professional development with the goal of creating a more welcoming workplace for LGBTQ+ employees.

Emotions impact all aspects of tutoring work, including sessions with clients, tutor responsibilities, and tutoring philosophies. While emotions can make tutoring feel difficult, mindfulness strategies can be taught to tutors so they feel equipped to manage clients’ and their own emotions. While plenty of research on mindfulness theories exists, few studies integrate mindfulness into tutor education and examine the impact of mindfulness on tutoring. My study observes how teaching mindfulness strategies can support the emotional labor of tutoring and build emotional intelligence in tutors over time. I developed an emotional mindfulness training workshop for writing center tutors using mindfulness strategies proposed by scholars in writing center studies. I facilitated a training workshop with UNC Charlotte Writing Resources Center (WRC) tutors during the WRC tutor education course for new tutors and a WRC staff meeting for veteran tutors. Then, I followed the impact of this training on tutoring practices by collecting written journal responses from six tutors. In these journal responses, tutors wrote about client emotions, tutor emotions, and mindfulness strategies they used. Tutors use and evolve the mindfulness strategies outlined in the training to benefit both clients and themselves, while also using mindfulness strategies to reflect upon tutoring practices. As one of the first writing center studies that analyzes the impact of mindfulness training, my research offers a reference to writing center administrators and tutors on the positive effects of implementing mindfulness into regular tutoring practices.

This reflection came together over the course of a semester while the co-authors were working in their University Writing Center and at community partner sites. Only a handful of writing center scholarship has investigated how time as an agent plays into pedagogical performance (Geller, “Tick-Tock”; Geller et al., The Everyday Writing Center ; Terzano, “Short-Time Tutorials”). Yet, across writing centers we’re all negotiating these material and temporal realities as part of the daily structure of our work. And, as Powell and Hixson-Bowles point out, writing center studies often publishes about the writing self-efficacy of the students and clientele of center services but not tutor self-efficacy. We therefore use time as a lens with which to view and better understand our individualized tutoring efficacies. The co-authors’ stories demonstrate how time can be a valuable reflective lens for connecting theory to action within a session and for the development of one’s sense of self as a writing center professional (their tutor self-efficacy) across sessions and spaces. By so doing, exploring time as a pedagogical influence, tutors can carve out more confidence in themselves, authority in their self-efficacy, and find success in familiar and unfamiliar writing center terrains.

In the last decade, writing center studies has shifted to proposing more radical approaches to tutoring praxes in the hopes of more aggressively challenging the normativity and institutional hegemony of Standard American English (SAE). While well-intentioned and ostensibly conceptualized as “student-centered,” these approaches often fail to acknowledge how radical approaches to writing center (WC) praxes often contend with students’ reliance on directive and assimilationist tutoring, a dependence fostered by the pervasive, institutional hegemony of SAE. As such, drawing on personal experience and contemporary writing center theory, I argue that we should look back to scholarship from beyond the last 5-10 years to guide us as we move forward in the fight to challenge the linguistic hegemony of SAE and institutional linguistic oppression. To that end, this article also offers some suggestions for how we might proceed in a more nuanced pursuit of some of the field’s loftier social justice aims, based on concepts offered by authors like Esters, Geller et al., Diab et al., and others.

My intent in this qualitative study was to illustrate if and how inequalities in power and authority exist in interactions between tutors and multilingual (ML) tutees set in a university writing center in a predominantly White institution (PWI). Using Fairclough’s model of critical discourse analysis (CDA) as a guide, I analyzed selected transcripts to uncover how “language shapes and positions” tutors and tutees (Fernsten 45). I propose that using CDA to examine writing center transcripts can be an effective training tool for tutors working with multilingual writers. By analyzing how their discourse choices may unintentionally bolster linguistic dominance and diminish ML students’ voices, tutors can adapt their approaches while also identifying discourse choices that lead to constructive, collaborative interactions.

Writing center antiracist and linguistic justice statements, like mission statements, articulate the values and beliefs of an organization, and can be powerful tools for social and institutional change. However, they can also be ineffectual or meaningless if their calls are not actualized or they do not have buy-in from writing center staff. This study explores the linguistic features of antiracist and linguistic justice statements posted on the websites of R1 university writing centers in the United States. Grounded in Critical Discourse Analysis, a theoretical and methodological approach which centers the political and powerful impacts of language, we analyzed the pronouns, verbs, and diversity, equity, and inclusion (DEI) language among these statements. This analysis revealed that such statements use we/our language referring to writing centers and they/them language referring to students/writers; use writing center-relevant action verbs, such as help , develop , and support ; and use modal verbs such as will, connoting future, and potentially present, actions. We also observed a discourse orientation towards DEI efforts rather than specifically centering racial justice. Taken together, these findings present a model of the linguistic choices of antiracist and linguistic justice statements which other writing center professionals could consider when writing their own statements; however, we also argue that writing center staff and researchers must be aware of the ways in which their well-intentioned language may inadvertently hedge their commitments to racial justice.

Trauma is ubiquitous, including in post-secondary settings, meaning that trauma-affected individuals are present in every classroom or service setting. While research has investigated the engagement of post-secondary instructors with student trauma disclosures, this work has not extended to cover the unique role of post-secondary writing center staff. Writing tutors may encounter trauma narratives through written assignments or verbal disclosures and often labour under a degree of precarity and lack control over curricular and assignment design, giving them little preparation before encountering emotionally challenging material. As a “helping profession,” writing tutors may be at risk of secondary trauma, re-traumatization based on personal trauma histories, or unsustainable levels of emotional labour. Employing a critical disability lens and an equity-centered trauma-informed framework, this project engaged eight university-based writing center staff in Ontario, Canada in semi-structured interviews to explore how they perceive and narrate their engagement with student trauma and how this may relate to trauma-informed pedagogical practices. Based on a Reflexive Thematic Analysis, several themes are explored, including the relationship between writing center structure/labour conditions and trauma-informed practices, types of emotionally challenging interactions, strategies tutors employ to engage with students during trauma-adjacent sessions, and gaps in ability to provide trauma-informed service. These themes provide insight into tutors’ experience with student trauma and imply recommendations to improve staff and student well-being through engaging with trauma-informed practices in the writing center.

In the pursuit of conveying their missions and services to a diverse audience, writing centers have long engaged in impression management (IM) strategies. This article presents a novel examination of how writing centers manage impressions, particularly in online contexts. Drawing from impression management theory (Jones and Pittman; Boz and Guan; Terrell and Kwok), this micro-study analyzes the intentional strategies employed by writing centers to shape perceptions among stakeholders. The research, conducted at the University of Central Arkansas, investigates the extent to which writing center staff set goals for managing external impressions, the predominant IM strategies utilized, and the level of audience engagement for each. The findings suggest that audiences respond favorably to IM tactics that enhance perceptions of attractiveness and competence. Through survey analysis and examination of social media platforms, the study reveals prominent IM tactics employed by writing centers, with a focus on ingratiation and organizational promotion. Results also highlight the limited use of intimidation and supplication tactics, suggesting a predominant focus on positive reinforcement and community engagement. Additionally, the study offers practical recommendations for writing centers to systematically assess and improve their impression management efforts, including conducting IM audits and developing action plans aligned with organizational goals. Overall, this research contributes to a deeper understanding of how writing centers strategically navigate online impression management to effectively communicate their value and engage with stakeholders. It underscores the significance of intentional IM efforts in enhancing credibility, attracting new clients, and fostering positive relationships within the academic community.

Writing center consultant training must account for the multiple media and modes students use as they compose on new digital platforms. While most consultants come to writing center work already confident in traditional literacies, to advise on multimodal projects, they also need to understand how elements such as visual design, navigability, and accessibility play into the rhetorical situation. Starting in 2021, our writing center assigned an ePortfolio-focused professional development curriculum to our consultants, culminating with their creation of websites that integrated and showcased their knowledge, skills, and abilities. The authors studied the consultants’ responses over the first two years of implementation, collecting data from surveys, session observations, and interviews, which we analyzed through inductive and deductive coding. Our results indicate that consultants advanced their understanding of multimodality through their participation in the ePortfolio curriculum and applied their learning in consultations not only about ePortfolios, but also about other visually rich media and application materials. Other writing centers may consider incorporating ePortfolios into their tutor development programs.

From the recognized beginning of the “laboratory” movement in composition instruction, teachers have sought to employ new and more practical methods useful in developing student writing. Such trends continue today as new generations of students enter the academy and new challenges emerge. From such conditions, we might see how components within a system of activity work together to meet objectives and develop outcomes within the shared dialectic of an activity system. With this idea in mind, this article reviews writing center-related scholarship from the late 1880s through the early 1940s to trace emerging contradictions in laboratory teaching’s praxis. Through the evaluation of laboratory teaching’s textual artifacts using Cultural-Historical Activity Theory (CHAT), I present a narrative about the development of the earliest writing center praxes: The Formative Period. With this article, I look to narrate an epochal beginning for writing center activity and present the development of guiding principles we find in our writing center work today. Through the process of revealing historical impulses, this article offers a view of writing center praxes in their elemental stage: The Formative Period, early 1890s-early 1940s. Ultimately, this article will show how the writing center is an activity that, over time, has mediated old system contradictions and developed new methods born of self-reflection, debate, evaluation, and progressive mediation, which continues to evolve. As communities like writing centers re-create themselves—through pushing and pulling, conflict and resolution, tension and release—they birth new realities, which all begins with the Formative Period.

We trace the history of the global-local dualism, noting how writing center researchers and practitioners have employed it. We next discuss problems and complications inherent in the dualism, such as the way it obscures the interconnectedness of text components. We illustrate our points with excerpts from writing center conferences. We end by discussing possible implications of our analysis for tutor training. Our goal is to provide a more nuanced understanding of this ubiquitous dualism in writing center studies.

This study presents the results of our analysis of a subset of student survey data, collected over seven years of Elon University’s course-embedded consultant (CEC) program. Our analysis aims to understand how students in courses with an assigned CEC perceive to benefit from working with their CEC in tandem with the guidance they receive from the instructor. Since the synergy between the CEC and instructor is crucial to the success of the program, we hoped to see that students were learning complimentary things about writing from their CEC and their instructor. We analyzed students’ responses to survey questions about their learning from the CEC and the instructor by individual course, seeking to pinpoint how students’ expectations for learning at the beginning of the course align with or compare to their perceived learning at the end of the course. Many previous studies have sought to determine the benefits to students of CEC programs, and our study seeks to embrace the variation across individual courses and to look at learning in the course more holistically. Finally, our analysis helps us understand what we might do differently to manage students’ expectations and enhance their perceptions of learning in the course.

Recognizing the power of storytelling as an influencing writing centre practice (McKinney), this paper examines my near-decade long relationship with writing centres and explores stories I have told about writing centre work. Using analytic autoethnography, I analyze three reflective narratives from my writing centre history across two countries, through multiple disciplines.  Despite the differing contextual factors of these narratives and the stories they feature, my analysis reveals institutional neoliberalism as the guiding influence on my storytelling. This finding is discussed alongside literature on emotional labour, contingent employment, and institutional interference. Ultimately, this paper highlights the untapped potential of autoethnography as an accessible methodology for precariously employed writing centre scholars and calls on the field to consider the influence of neoliberalism on our communication with students and tutees.