Abstract Information and communication technology for development (ICTD) involves using information and communication technologies (ICTs) to improve the well-being of people in resource-constrained environments. Because ICTD projects involve crafting technical information and the ICTs that convey it, ICTD involves challenges familiar to technical communicators, such as balancing stakeholder interests and building credibility necessary to influence stakeholders. This article presents how trust and credibility affect ICTD projects, describing implications for development contexts and for distributed work environments. Keywords: credibilitydistributed workinformation and communication technologyresource-constrained environmentstrust ACKNOWLEDGMENTS The author would like to thank the project stakeholders who participated in this research, as well as the Microsoft Research Technology for Emerging Markets research group, M. Haselkorn, B. Kolko, C. Lee, and K. Toyama for their support of this work. Additional informationNotes on contributorsRebecca Walton Rebecca Walton is an assistant professor at Utah State University. Her research explores how human and contextual factors affect the design and use of information and communication technologies in resource-constrained environments.

Because technical communicators are expected increasingly to participate in environmental communication, technical communication practitioners, researchers, and teachers should be aware of current practices in public environmental debate and related reform movements. This essay uses a controversial case in which a Mohawk community clashes with the Environmental Protection Agency 1) to explore how alternative worldviews affect environmental remediation efforts; and 2) to serve as a template for the development of a feminist perspective on how communicative practices in environmental policy making should be reformed.