Technical Communication Quarterly

13 articles
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October 2025

  1. Social Mediations: Writing for Digital Public Spheres: by Donna LeCourt, Pittsburgh, PA, University of Pittsburgh Press, 2024. 240 pp., $55 (Hardcover), https://upittpress.org/books/9780822948179/. ISBN 9780822948179.
    doi:10.1080/10572252.2025.2539964

October 2024

  1. Editors’ Use of Comprehensive Style Guides: The Case of Singular They
    Abstract

    ABSTRACTWe asked 15 editors about their perceptions of five sentences using singular they in different contexts and about the style guides that inform their work. Editors appreciated the inclusivity of indefinite and definite singular they and recognized APA for its leading-edge stance. Our findings indicate the need for editors to develop a heuristic for determining when to deviate from style guide advice and to develop their own system for mitigating ambiguity in relation to they.KEYWORDS: Editingsocial justice / ethics Disclosure statementNo potential conflict of interest was reported by the authors.Notes1. We explained to editors that, in each sentence, the capitalized pronoun referred to the capitalized noun phrase.2. When we refer to a "comprehensive style guide," we mean a manual that provides standards for writing, editing, and publishing texts. A comprehensive style guide may be written by a publisher or discourse community but adopted widely. For example, University of Chicago Press's Chicago Manual of Style is used by other publishers and the Publication Manual of the American Psychological Association is used in disciplines outside of psychology.Companies may create their own style guides for internal use. Such guides may or may not be as detailed or complete as comprehensive style guides and may, in fact, be based on or direct users to a comprehensive style guide for any gaps in content. For example, ACES: The Society for Editing "Style Guide and Proofreading Checklist" (Filippini, Citation2021) is for ACES communications and based on the AP Stylebook.Some editors in this study referred to style sheets. A copyeditor creates and uses a style sheet to note a running list of grammar and usage that are specific to a manuscript and which may be different from house style or a comprehensive style guide (CMOS, Section 2.55).Despite attempting to define these terms, we recognize there are overlaps among the categories and across fields. For example, the Microsoft Writing Style Guide began as an in-house style guide and is now used by other software companies. Further, there exist other contexts of the terms "style guide" and "style sheet," such as brand style guides, programming style guides, and web design style sheets.3. Of the remaining two editors, one said that they would revise the sentence to avoid using singular they, and the other said that they would use the name Pat again instead of a pronoun.4. Only three editors (4%) said they would edit the sentence.5. The two remaining editors differed in their responses. One said that they would avoid using singular they by revising the sentence; the other said that they would change the pronoun to her.6. Ten editors said that they would edit this sentence.7. As of August 16, 2022, AP Stylebook Online advice under "accent marks" reads: "Use accent marks or other diacritical marks with names of people who request them or are widely known to use them, or if quoting directly in a language that uses them: An officer spotted him and asked a question: "Cómo estás?" How are you? Otherwise, do not use these marks in English-language stories. Note: Many AP customers' computer systems ingest via the ANPA standard and will not receive diacritical marks published by the AP."Additional informationNotes on contributorsJo MackiewiczJo Mackiewicz is a professor of rhetoric and professional communication at Iowa State University. She studies the communication of pedagogical and workplace interactions. Her book, Welding Technical Communication: Teaching and Learning Embodied Knowledge was published by SUNY Press in 2022.Shaya KrautShaya Kraut is a PhD student in the Rhetoric and Professional Communication program at Iowa State University, where she teaches first-year writing. She has also worked as an ESL teacher, a writing center tutor, and a teacher/tutor for adult basic education. Her research interests include composition pedagogy and critical literacy.Allison DurazziAllison Durazzi is a communication professional with experience in industry settings including law, the arts, and freelance editing. She is a Ph.D. student in Rhetoric and Professional Communication at Iowa State University where she researches and teaches technical editing and teaches business, technical, and speech communication courses.

    doi:10.1080/10572252.2023.2236671

October 2023

  1. Deciphering Nested Literacies: A Case Study of Allosaurus Fragilis at the Smithsonian’s Deep Time Exhibit
    Abstract

    The author proposes a model for reading material characterized by “nested” literacies to decipher complex information where literacy operates in enmeshed and unpredictable ways. A case study of a nesting Allosaurus fragilis illustrates how deciphering multiple interacting literacies can identify areas needing technical communication intervention. In this context, multiple literacies include the usual reconstruction of Allosaurus fragilis in museum displays, the public discourses surrounding the nesting Allosaurus, and the associated scientific literature.

    doi:10.1080/10572252.2022.2146756

December 2008

  1. Genetics Interfaces: Representing Science and Enacting Public Discourse in Online Spaces
    Abstract

    This article analyzes the Web interfaces of two well-known national civic action groups, both related to genetics research: the Genetic Alliance and the Innocence Project. These two sites are excellent examples of interface design and information retrieval, and they also attempt to translate complex science to the general public, even those traditionally most underrepresented and marginalized by the complexities of science and technology. The Genetic Alliance and Innocence Project provide excellent case studies for technical communication courses about the necessity to marry factual scientific knowledge with cultural and emotional rhetorics while providing an interface for multiple stakeholders in public policy change.

    doi:10.1080/10572250802437317

September 2008

  1. Participation and Power: Civic Discourse in Environmental Policy Decisions. W. Michele Simmons. Albany, NY: State University of New York Press, 2007. 204 pp
    Abstract

    The questions are, by now, familiar in our technologically advanced society: How can or should ordinary citizens influence public policy decisions when the problems under consideration call for the...

    doi:10.1080/10572250802324952

April 2006

  1. Popularizing Nanoscience: The Public Rhetoric of Nanotechnology, 1986–1999
    Abstract

    This study examines the representations of nanoscale science and technology in written popular media from 1986 to 1999. Nanoscale science is an emergent field that examines the principles of matter at a molecular level. This article presents the representations through which nanoscale science and technology was initially introduced to the public. Written popular media influences the ways stakeholder groups perceive, support, and fund science and technology. From 1986 to 1999 this field was introduced to the general public through articles in newspapers, magazines, and other general interest publications. During this period, nanoscale science and technology had a fragmented public image as proponents of various representations of the field competed for legitimacy. The study demonstrates that the emergence of nanoscience and technology in the popular media occurred as a competitive and transitional social–rhetorical process in which the new emerged within existing and established understandings of science but was mediated by biographical and other social accounts of the research.

    doi:10.1207/s15427625tcq1502_2

July 2004

  1. Educating "Community Intellectuals": Rhetoric, Moral Philosophy, and Civic Engagement
    Abstract

    This article encourages technical and professional communication programs to take on the challenge of educating students to become "community intellectuals." The notion of educating future professionals for a career needs to be reconsidered in light of both current research concerning civic rhetoric and past practices in moral humanism courses. The triumvirate of rhetoric, ethics, and moral philosophy provides an effective foundation for reconfiguring existing pedagogy in the field and offers insights for nurturing community intellectuals.

    doi:10.1207/s15427625tcq1303_7
  2. What's Civic About Technical Communication? Technical Communication and the Rhetoric of "Community"
    Abstract

    Although the concept of community has been advanced in technical communication as a moral reference point for civic rhetorical action, this concept is typically used in romantic, redemptive, and essentializing ways. This article argues for a radical and symbolic/rhetorical view of community, regarding it a discursive construct purposefully invoked by technical writers for strategic reasons.

    doi:10.1207/s15427625tcq1303_2

April 2003

  1. Ralph Lane's 1586 Discourse on the First Colony: The Renaissance Commercial Report as Apologia
    Abstract

    In 1584 Sir Walter Raleigh received from Queen Elizabeth a patent to colonize any region of North America not possessed by a Christian prince. In 1585 he sent a fleet of seven ships to plant a colony under the governorship of Ralph Lane on Roanoke Island near what is now the Outer Banks of North Carolina. The colony lasted less than a year and then returned to England, where Lane produced a commercial report explaining the failure. Using research from speech communication on the rhetoric of apologia, this essay analyzes Lane's attempts to answer four criticisms of his governorship: that he mistreated the Indians, that he failed to explore the region to find commodities valuable to Raleigh and his investors, that he was an incompetent military commander, and that he deserted the colony. The essay also evaluates Lane's recommendations that future colonies be established further north on the Chesapeake Bay.

    doi:10.1207/s15427625tcq1202_1

January 2002

  1. Review of The Meaning of Genes: Public Debates about Human Heredity
    doi:10.1207/s15427625tcq1101_13

January 2000

  1. Writers and their maps: The construction of a GAO report on sexual harassment
    Abstract

    This article examines a 1994 General Accounting Office (GAO) report on sexual harassment at U.S. service academies to determine how power structures affected the report writers' rhetorical choices. Employing postmodern mapping theories, the article identifies what is valued and devalued in the report's contents. Then it describes Congress's reaction to the report and speculates on the report's impact on public discourse and subsequent social action. It offers postmapping theory as a way of understanding the relationship between discourse and power in policy reports.

    doi:10.1080/10572250009364685

September 1994

  1. The dynamics of disaster: A three‐dimensional view of documentation in a tightly regulated industry
    Abstract

    Although effective public policy depends upon accurate post‐accident reports and investigations, accident reports in a large government agency reflect a linear, sequential model of cause and effect that fails to account for the multidimensional nature of accidents in tightly coupled technologies. As a result, unions, agencies, and operators engage in fiercely contested public debates over responsibility and authority when disasters occur. In proposing a three‐dimensional model of accident analysis (both visual and verbal), this article illustrates how underlying models of causality influence the structure of technical reports and the nature of the argument over responsibility and authority in largescale technological disasters.

    doi:10.1080/10572259409364579

January 1993

  1. A selected annotated bibliography on collaboration in technical communication
    Abstract

    Over the past decade researchers, instructors, and people in industry and academia have begun to understand the value of teaching people how to collaborate. This selected annotated bibliography compiles some of the theories and research on collaboration from disciplines such as small group management, composition, scientific and technical communication, computer science, speech communication, and rhetoric. It also includes relevant sources from the popular press.

    doi:10.1080/10572259309364527