Writing Center Journal
29 articles2025
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Beyond Convenience: A Mixed-Methods Study of Asynchronous Multimodal Tutoring and Its Impact on Understanding and Connection ↗
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Although traditional asynchronous tutoring is associated with text-based communication, writing centers are beginning to experiment with asynchronous multimodal tutoring with the assistance of accessible and interactive multimedia technologies and instructional platforms like VoiceThread. Using a mixed-methods approach of surveys and interviews of undergraduate students at a Hispanic Serving Institution (HSI), this study explores the potential benefits of asynchronous multimodal tutoring beyond access and convenience: We examine why students choose to submit their papers for asynchronous multimodal feedback, and whether they perceive that the multimodal aspect of the feedback improves their understanding and enhances their connection with tutors.
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Extending prior work on present others, individuals who are not physically present in writing center sessions—such as advisors, colleagues, and peers—but who directly or indirectly impact what happens during consultations (Kranek & Carvajal Regidor, 2021), we argue that attending to present others is one way to more holistically support multilingual graduate writers. Based on data from session recordings, we contend that present others can be used as a framework to train consultants to better address the specific needs of this student population by acknowledging their socialization processes, feedback networks, language needs, and emotions. Then, we share two approaches to consultant training using present others that have worked at our respective writing centers. Ultimately, we demonstrate how attending to present others and providing explicit training for consultants can lead to more socially and linguistically just approaches to multilingual graduate writing support in the writing center.
2024
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This critical self-reflection is not a success story; rather, it is an effort of decolonial thinking that reckons with the idea, experience, and practice of centerlessness during pandemic-induced online transitions and operations in a graduate writing center (GWC). By tracing the contours of a series of interlocking disruptions the author and her graduate writing center community experienced during COVID-19, this article brings into sharp focus present colonial legacies inhibiting effective developments, moves, and adaptations to the GWC physical center space and praxis. Through retrospectively following pandemic-induced disruptions to her center, the author critically engages how epistemologies of coloniality and modernity cultivate a narrative of centeredness that unintentionally objectifies graduate writing centers and reduces them to disembodied artifacts of the institution. Ultimately, the author shares how the struggle with feelings of centerlessness—in space, practice, and ideology—provides insights into how we might move toward different, always emergent, and unrealized alternative relational praxis for decolonial and ecological graduate writing center futures. Rather than conceive of and experience the graduate writing center as a placed and institutionalized entity, the author imagines how the disruptions she felt with her center might instead suggest storying and practicing the GWC as a distributed interactional space.
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Decolonizing Tutor and Writing Center Administrative Labor: An Autoethnography of a South Asian Writing Center’s Personnel ↗
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This piece informs my journey of thinking and contextualizing the validity of autoethnography as a decolonial qualitative research method in writing center scholarship. This piece provides the lilt of everyday writing center initiatives, labor, and workings using five email exchanges as data depicting my interactions with various writing center stakeholders as a transnational writing center studies student-tutor, administrator, and doctoral student from South Asia, specifically India. This piece also argues how I used my experiences as one of a writing center’s personnel as a tool of empowerment in my liminal position in my writing center and elaborates on those experiences, broadening the scope of research trajectories and mediums within writing center scholarship using counternarratives in the existing literature.
2023
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This article explores the emergence and development of writing centers in Brazil, using the author’s experience founding the Centro de Assessoria de Publicação Acadêmica (CAPA) at the Universidade Federal do Paraná as a case study. The author provides some historical context about Brazilian education and its traditional “banking model” of education (Paulo Freire) that did not value individual expression—including through writing. This model persisted even as composition studies evolved elsewhere. Academic literacy development in Brazil is thus a relatively recent phenomenon, and the effects of that paucity are felt among scholars in higher education settings. This motivated the author’s research into publication challenges faced by Brazilian faculty and graduate students, which revealed a need for more institutional support. This inspired the idea for CAPA, conceived as a space promoting dialogue around writing, not just language editing. In establishing CAPA, critical considerations were the use of a public call mechanism familiar to Brazilians (“o edital”) to make consultations part of the writing process, offering translation to draw more people from around campus, and conducting outreach that stressed writing over “English.” CAPA’s mission to foster academic identities and combat epistemicide makes it unique, but also gives it a very Brazilian flavor. Unlike some writing centers in other global contexts, CAPA was not an imported idea but emerged from local needs, fully integrated with Brazilian higher education culture, compatible with Brazilian understandings like critical pedagogy. CAPA represents a Brazilian innovation contributing original knowledge to international writing center conversations.
2022
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Seeking to support graduate student writers, writing centers at research universities have developed highly successful dissertation camps over the past 15 years. Previous research from North American dissertation camps has demonstrated significant benefits from these camps, as dissertation writers developed new writing habits and increased their productivity. In this study, however, a closer look at initial and follow-up survey responses provided by participants from dissertation camps at two institutions—an Upper Midwestern university in the United States that has held camps for 11 years and an Eastern European university that held an online camp during the 2020 pandemic—suggests that focusing on the positive responses may obscure some telling tensions between dissertation camps’ benefits and limitations. Our research reveals tensions around four key parts of dissertation camp curricula—developing writing habits and schedules, sustaining a community of writers, focusing on the drafting stage, and emphasizing cross- disciplinary participation. Listening more deeply to these outlier responses sheds valuable light on the affordances and limitations of dissertation writing camps and on how the curricula of dissertation camps might be reimagined to better articulate and embrace those tensions.
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Writing centers seek to expand their services beyond tutoring and develop evidence-based practices. Continuing and expanding the existing practices, the authors have adopted graduate writing groups (GWGs) to support graduate writers, especially those working on independent writing projects like a dissertation or article for publication. This article provides an effective model on how to develop and assess virtual graduate writing groups (VGWGs). This replicable, aggregable, and data-supported (RAD) research applied a mixed-methods design with pre- and postsurveys over the three semesters of running the VGWG. It found that the VGWG offered a full range of writing support that met graduate writers’ needs for time-based, skill-based, draft-based, and emotion-based support. Specifically, the VGWG significantly improved students’ approaches to writing in five key areas—goal setting, focusing on dissertation writing, generating plans for writing sessions, writing productivity, and writing progress. Therefore, this study contributes robust empirical validation of this model, suggesting that VGWG is an effective method to sup-port graduate writers and expand writing center services. Also, the authors provide a useful model on how writing centers can effectively assess through pre- and postsurveys in a straightforward manner, an assessment model that has both internal and external benefits.
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Writing center professionals’ (WCPs) efforts to integrate transfer of learning theory into writing tutor education have exceeded empirical research on the effects of such curricula. Building on research in this area (Cardinal, 2018; Hill, 2016), we designed and implemented a semester-long, transfer-focused training curriculum for experienced undergraduate writing tutors that sought to build on tutors’ prior knowledge of writing center pedagogy. We tracked these tutors’ understanding of, attitudes toward, and uses of transfer and transfer talk in writing center sessions over the course of a semester. Through analysis of training meeting transcripts and a post-training survey, we found that tutors developed a basic understanding of transfer and demonstrated positive attitudes toward transfer and transfer talk; however, they responded negatively to examples of explicit transfer talk in the curriculum and proposed modifications constrained by the social context of tutoring (Carillo, 2020). We characterize these modifications as instances of tutors contextualizing transfer talk in light of their prior knowledge of writing center pedagogy. We encourage WCPs who are designing or researching transfer-focused tutor education to conduct additional empirical research and to prioritize tutors’ perceptions and experiences in order to develop more dynamic conceptions of transfer in writing center studies (Carillo, 2020).
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Multidisciplinary Staffing in a Graduate Writing Center: Making Writing Labor Visible, Valued, and Shared ↗
Abstract
Writing studies and writing center scholars have recently focused much-needed attention on how graduate student writers are taught, mentored, and supported. This scholarship also points to a persistent and stubborn conundrum: Graduate students must write their way into disciplinary belonging, yet most advisors lack a language for, or even awareness of, the specialized practices and tacit expectations shaping written discourse in their fields. While graduate student–serving writing centers help fill this writing-support gap, a reliance on English and humanities graduate students for staff reproduces a status quo in which the genre awareness and rhetorical vocabulary needed to mentor advanced academic writers are neither widely distributed nor recognized and valued. This essay offers the counterexample of a graduate writing center whose consultants hail primarily from master’s and doctoral programs in the sciences and social sciences. Using feminist social reproduction theory to examine this case study of one graduate writing center, the authors explore how multidisciplinary staffing resists the enclaving of writing process and rhetorical knowledge and points to a future in which the responsibility for mentoring graduate student writers is visible, valued, and shared.
2021
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This study investigates and reports on the personal, professional, and programmatic benefits and risks associated with contingent writing center work. Interviews were conducted with 48 contingent writing centers workers, including directors, assistant directors, associate directors, graduate student workers, and tutors. Survey data of the interview participants showed contingent writing center workers are usually White women with advanced degrees. Most of this article focuses on interview data, analyzed using grounded theory. Interviews revealed participants’ understanding of what contingency means and revealed their struggles with instability, insecurity, and uncertainty even while they lauded the flexibility, freedom, and autonomy their contingency afforded them. The interview data also further revealed the ways in which these working conditions were created and maintained by the institution. These findings suggest the need for collective action across the composition and writing center fields—from professional organizations, tenure-line writing center workers, and contingent workers themselves. Through collective action, we can create equitable working conditions for all writing center workers.
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Review: Learning from the Lived Experiences of Graduate Student Writers edited by Shannon Madden, Michele Eodice, Kirsten T. Edwards, and Alexandria Lockett ↗
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Learning from the Lived Experiences of Graduate Student Writers takes us from narratives to research. I was interested in and looked forward to reading this book, as, over the summer, some graduate students and I read Degrees of Difference: Reflections of Women of Color on Graduate School (McKee & Delgado, 2020), and I wanted to see how the books complemented each other. While Degrees of Difference was more personal, more narrative-based, and more interdisciplinary, both books stressed the importance of mentoring. But I am especially excited to bring some of the ideas from Learning from the Lived Experiences of Graduate Student Writers to my Hispanic-Serving Institution (HSI) campus. Our graduate population at The University of Texas Permian Basin is growing, and we need to offer it more support.
2020
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It makes sense that writing studies scholars, from their position on the frontlines of academic writing support, would be among the first to notice graduate student needs around writing. In the 1980s, scholars began pointing out why this population of writers deserves more attention. Fast forward to today, popular
2019
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He was professor emeritus of English at Brooklyn College, where he taught for many years and at various times directed the first-year English program, founded and directed the writing center, and directed the Scholars Program and Honors Academy. He is an exemplary figure for writing center and composition scholars because he was instrumental in establishing and conceptualizing peer tutoring in the teaching of writing. Bruffee began experimenting with peer tutoring in the 1970s as a response to the open-admissions policies that almost overnight brought hundreds of underprepared students to City University of New York campuses. Peer tutoring, he discovered, worked surprisingly well in that context. Properly prepared and situated, undergraduate student tutors
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Dissertation boot camp (DBC) programs have been adopted at many postsecondary institutions across North America over the last decade. Responding to Simpson's (2013) call for writing centers to do more than simply share anecdotal information about the effects of their DBC programs, the authors of this mixed-methods study assess the benefits of these programs for doctoral students. The study evaluates three DBC delivery models-online, sustained, and retreat-in order to determine each model's effect on doctoral students' writing behaviors, confidence levels, and anxiety. By conducting a more robust statistical analysis than has been possible in other preliminary work on DBC programming, the paper corroborates Busl, Donnelly, & Capdevielle's (2015) finding that "Writing Process" DBCs are more beneficial to doctoral students than "Just Write" DBCs. The authors ultimately find that doctoral students experience positive outcomes from all three DBC models and are likely to self-select based on the model that best suits their individual needs. The results of this study indicate that postsecondary institutions ought to consider offering a variety of DBC programming in order to meet the needs of diverse graduate-student populations.
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Creating a Research Culture in the Center: Narratives of Professional Development and the Multitiered Research Process ↗
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This article examines the unique perspectives of nine writing center practitioners reflecting on the experience of conducting a collaborative and multi-tiered research project in their center. The focus of their work is on the process of conducting research rather than the product; therefore, much of the work is on how research is conducted and how it functions as an avenue for professional development, creating community, and benefitting the center. The article includes narratives from all of the researchers: undergraduate students, graduate students, and administrators/ faculty members. Each narrative presents positive experiences, insights, and obstacles encountered for each group of researchers. The article concludes with recommendations that could benefit others conducting multi-tiered research.
2017
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Review: The Working Lives of New Writing Center Directors by Nicole I. Caswell, Jackie Grutsch McKinney, & Rebecca Jackson ↗
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Working in writing centers is a great gig. We get to lead units committed to making collaborative learning happen in a host of ways: students gaining access to or refining disciplinary literacies, faculty and administration discovering more effective ways for writing to demonstrate learning and transfer, and tutors becoming conscious of their voices as mentors of communities of practice, both disciplinary and sociocultural. Many of us "graduate" from being students who have been tutored in writing centers to serving as writing tutors ourselves; some of us inspired by all of that labor decide to pursue graduate education in and become directors of these amazing units, charged with sustaining and growing these amazing units and all those who teach and learn within While our field has plenty of resources for educating tutors, for coaching faculty across the disciplines on using writing for teaching
2016
2014
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own right. Fitzgerald argues that we should pursue
2009
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research interests include disability rhetoric and the role of exigency in the teaching of writing. Her dissertation explores how information about students' beliefs
2008
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Who doesn't love a good story?A tale of triumph or woe, of frustration or longawaited success.Such classic narratives are familiar to us all, and versions of them occur in the writing center with relative frequency.These stories we tell -whether of current successes or challenges, passed from veteran tutors to newbies, from directors to faculty and back again -teach us about our work, helping us to reflect on it and improve it.These stories are filled with compelling characters and recurring plots: the frustrated first-year student; the instructor's cryptic comments; the first scientific paper written for a major professor; the challenging task of figuring out the genre of the dissertation.These stock scenarios are familiar to us because they have all taken place in the relatively patterned institutions that host our writing centers, and these persistent patterns represent a script of sorts, one we can easily follow, whether we're the actors themselves or the audience listening to someone else's writing center stories.Patterns, of course, do get disrupted.In many ways, writing centers are in the business of disrupting patterns, working with writers to develop new approaches to writing tasks and changed relationships to their academic work.Those of us who work in writing centers must also be prepared to have our patterns disrupted, to hear how writers are really engaging with their texts: the English Language Learner who is not asking for proofreading assistance but who instead wants to know whether the evidence she presents in her argument is convincing; the chemistry student who comes in with a laboratory report, a genre often associated with arcane language and fill-in-the-blank templates, and turns the conversation quickly to her excitement over the research she is doing and the ways she might convey the essence of that research to a general reader; the returning student enrolled in an
2005
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In this world , there are two times. There is mechanical time and there is body time. The first is as rigid and metallic as a massive pendulum of iron that swings back and forth, back and forth. The second squirms and wriggles like a bluefish in a bay. The first is unyielding , predetermined. The second makes up its mind as it goes along. -Einstein's Dreams, Alan Lightman Every now and then in our writing center staff meetings, I pile crayons, magic mark ers, colored pencils and a stack of white paper in the middle of the table. For the first fifteen minutes, the graduate student tutors draw pictures. There is no prompt beyon "draw a picture of a conference you're left thinking about from this week." Sometime the drawing time is silent. I watch the geographers and economists and women s studies scholars bite at their lips and furrow their brows as they work in an unfamiliar perhaps -forgotten medium.
2002
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Statement on Professional Concerns," by Jeanne H. Simpson, which outlined ideal conditions for writing enter directors and sought to "encourage a trend toward graduate programs that
2000
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Like many in our field, I rose up “through the ranks” to my present position as a director of the Writing Center at a small, private college of pharmacy and health sciences. My career path started while I was pursuing an M.A. in English, where I tutored in the university’s Writing Center. Then, when I was back in school to complete a doctorate in education, I once again was given the opportunity to tutor in the university’s Writing Center, and, eventually, to study that Center as the subject of my dissertation. I graduated in the spring of 1996, and by the fall of that year I was hired by my current college to start its Writing Center. Four years later, I am a faculty member in the School of Arts and Sciences and hold administrative responsibility for the entire writing program, as well as for a new initiative on first-year student experience. What a smooth path that narrative above seems to indicate, a path of increasing professional opportunities, from “novice” to “expert,” from tutor to director, from student to faculty member, a “transformation” of sorts that is easily the script that we would write for many in our field. But here is another way of telling that story: My first writing center job came during my second semester of pursuing an M.A. in English/Creative Writing and a high school teaching credential. I would have preferred to be a TA and teach composition in the classroom, but most of my fellow graduate students were experienced teachers and gained the coveted TA positions. Instead, I tutored in the university’s Writing Center for $7 per hour, a rate that did not change in the three years that I worked there. I worked primarily with basic writing students, who came to the Writing Center as a course requirement and who were made to sift through a grammar/usage workbook, completing exercises on modals and subject/verb agreement and nouns and antecedents (which still happens, though now these exercises are computer Sherwood, Steve. “How to Survive the Hard Times.” The Writing Lab Newsletter 17.10 (1993): 4-8.
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In writing centers, technological progress requires collaboration among stakeholders who have varying degrees of expertise with pedagogical applications of instructional technologies. In “Cyberspace and Sofas: Dialogic Spaces and the Making of an Online Writing Lab,” Eric Miraglia and Joel Norris share an impressive list of individuals who collaborated to create and implement Washington State University’s OWL: Bill Condon, Writing Programs Director; Gary Brown, Associate Director of the Center for Teaching and Learning; Lisa Johnson-Shull, Director of the Writing Lab; Norris, Assistant Director of the Writing Lab; Miraglia, Learning Technologies Specialist for the Student Advising and Learning Center; Toby Taylor, an undergraduate student with expertise in graphic design; and Pete Cihak, an undergraduate who focused on North, Stephen. “The Idea of a Writing Center.” College English 46 (1984): 433-46.
1999
1996
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Most of us can recall the clients who got away, the ones who needed our help but left the writing center without getting it. Perhaps my own most glaring failure was Byron, a returning student whom I suspect suffered from a number of what we now call learning disabilities. I was a new graduate student when Byron first came to see me with a paper full of starts and stops, logical inconsistencies, and randomly chosen words. He asked if he could record our conversation, explaining that an accident had left him with an impaired short-term memory. The tape recorder sounded like a good idea. But as I commented about particular aspects of his paper, Byron frequently stopped the tape, rewound and replayed my earlier remarks. These unpredictable interruptions were unnerving and derailed my train of thought. I would leave out points I'd intended to mention and lose touch with insights I'd had about his essays. I probably should have seen our fragmented sessions together, which moved with the same jolting starts and stops as his prose, as a window into Byron's thinking and writing processes (and perhaps the key to solving his problems, assuming they could be solved). Instead, Byron's eccentric use of the tape recorder unsettled and frustrated me, as did his perhaps related difficulty with modulating his voice and keeping his balance (sometimes he would literally fall out of his chair). We worked for hours at a time, over most of two academic quarters, and made little detectable progress in his writing. I had no training in helping students cope with learning disabilities, much less with the effects of a severe brain injury. With good reason, I felt incapable of assisting Byron. And so he and I suffered together until one day, after plaintively wondering if he would ever get it,
1995
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Nous mourrons de n 'etre pas assez ridicules .
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A Review of Listening to the World: Cultural Issues in Academic Writing and Intercultural Competence: Interpersonal Communication Across Cultures ↗
Abstract
Two recent books deal directly with the challenges of global change and the increasing frequency of intercultural encounters in our institutions and in our daily lives. Listeningto the World zn Intercultural Competence address powerful changes occurring in the academic contexts we inhabit; these books can assist us as we teach, direct writing centers, and tutor an increasingly multicultural clientele. Both books intermingle theory with practice and address similar diversity issues; however, the writers' backgrounds and specialties as well as their audiences and primary purposes are dissimilar. These differences make the books nice companion pieces for training graduate and advanced undergraduate writing center tutors and, I would argue, required reading for writing center directors.