Strategic Manoeuvring by Dissociation in Corporate Crisis Communication: The Case of the 2017 United Airlines’ Passenger Dragging-Off Incident

Jieyun Feng University of International Business and Economics ; Fan Zhao Zhongnan University of Economics and Law ; Aiqing Feng University of International Business and Economics
Journal
Argumentation
Published
2021-06-01
DOI
10.1007/s10503-020-09530-2
CompPile
Open Access
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Cited by in this index (1)

  1. Argumentation

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