Abstract

The paper analyzes the changing structures necessary to access business knowledge. The information needs of corporate users, especially those found in mobile and diverse professional services organizations, have expanded as the sheer amount of data available worldwide has multiplied. Many corporations are trying to restructure traditional, and typically standalone, information repositories and services into entities that will better serve today's and tomorrow's business information customer. As an example, the paper describes the approach being taken to establishing a new information model at the "Big Six" public accounting firm Coopers and Lybrand LLP.