IEEE Transactions on Professional Communication Mar 1994

Understanding the role of self-esteem in managing communication quality

M.H. Guindon

Abstract

This paper presents an overview of the ways in which self-esteem operates in employee communication. As they develop effective communication skills, managers need to consider the consequence of stress on employee self-esteem and performance. Persons with high self-esteem are less likely to experience workplace demands as stressful and are better able to respond effectively to those demands. This paper discusses the relationship among self-esteem, occupational stress, and communication quality, then recommends ways in which self-esteem can be enhanced through employee communication.< <ETX xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">></ETX>

Journal
IEEE Transactions on Professional Communication
Published
1994-03-01
DOI
10.1109/47.272855
CompPile
Open Access
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