IEEE Transactions on Professional Communication
Jun 1984
Ergonomics in technical communication
Peter Martin
Morristown Medical Center
Abstract
Four parallels between technical communication and user-friendly systems are discussed. They are: (1) its overall structures should be apparent to the user; (2) it should be congenial without being chatty or too personal; (3) its nomenclature and syntax must be consistent throughout all functions; and (4) its logic must not trap users in loops but should lead them straight to their goals.
- Journal
- IEEE Transactions on Professional Communication
- Published
- 1984-06-01
- DOI
- 10.1109/tpc.1984.6448795
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