Abstract

This article looks at how two offices changed their informal work relationships and patterns in response to a major technological innovation in their field. This inductive study involves a cross-case analysis with field studies covering a two-year period. The research applies the models suggested by social action theory to help explain outcomes. By the end of this study, one office had lost its funding and was eliminated, while the other has survived and grown. The article examines whether the differing organizational responses to new core technology were related to each office's ability to survive.

Journal
Journal of Business and Technical Communication
Published
2000-07-01
DOI
10.1177/105065190001400305
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Citation Context

Cited by in this index (4)

  1. Technical Communication Quarterly
  2. IEEE Transactions on Professional Communication
  3. Journal of Technical Writing and Communication
  4. Technical Communication Quarterly

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