Journal of Business and Technical Communication Jul 1994

The Effects of Gender and Employee Classification Level on Communication-Related Outcomes: A Test of Structuralist and Socialization Hypotheses

RODGER W. GRIFFETH ; KERRY DAVID CARSON ; PAULA PHILLIPS CARSON ; JAMES RAGAN ; VERONICA WAN-HUGGINS

Abstract

We surveyed 1,152 employees of a midwestern telephone company to test the effects of gender and employee classification level on work outcomes. To determine whether gender differences in this organization were stable or context dependent, competing hypotheses were established from both structural and socialization perspectives. Significant main effects of gender and employee classification level were predicted and found by structuralist theory. Women reported lower job satisfaction and interaction as less desirable than men, whereas hourly workers reported lower supervisory support, teamwork, communication satisfaction, and accuracy of information than salaried workers. Structuralist theory also predicted and found significant interaction effects for satisfaction with communication, supervisory support, teamwork, and desire for interaction. However, both theories operated for employees' perceptions of information accuracy.

Journal
Journal of Business and Technical Communication
Published
1994-07-01
DOI
10.1177/1050651994008003003
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Open Access
Closed
Topics
gender and writing
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Citation Context

Cited by in this index (3)

  1. Dave (2015)
    Categories as Rhetorical Barriers and the Federal Response to Hurricane Katrina
    Technical Communication Quarterly
  2. Thompson (2004)
    Sex Differences in Technical Communication: A Perspective from Social Role Theory
    Journal of Technical Writing and Communication
  3. Longo (1998)
    An approach for applying cultural study theory to technical writing research
    Technical Communication Quarterly

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