Journal of Business and Technical Communication Jul 1991

Improved Interpersonal Relationships: A Result of Group Learning

E. RUTH CARROLL

Abstract

Many teachers believe that lecture combined with individual writing assignments is the best method for teaching written business communication. In contrast, a second teaching method is the random assignment of students in written communication classes to cooperative learning groups. The author recently completed a study at Oklahoma State University comparing the effectiveness of straight lecture and cooperative learning group methods of teaching junior and senior college-level written business communication. Comments on diary sheets by students in cooperative learning groups indicated maturation in the area of interpersonal relationship skills—an unanticipated aspect of the study. The cooperative learning group method is recommended for teaching written business communication because it provides students an opportunity to learn to work cooperatively and share ideas in groups. No attempt is made to present the study, but suggestions and procedures for effectively structuring and implementing cooperative learning groups, including copies of handouts, are provided to encourage instructors to foster cooperative learning in written business communication.

Journal
Journal of Business and Technical Communication
Published
1991-07-01
DOI
10.1177/1050651991005003004
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Open Access
Closed
Topics
writing pedagogy teacher development professional writing editorial matter
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References (13) · 1 in this index

  1. 10.1002/tl.37219831405
     ↗
  2. 10.1007/BF00136503
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  3. Jaques, David
    Learning in Groups
  4. Johnson, David W.
    Learning Together and Alone
  5. Johnson, David W.
    Circles of Learning
Show all 13 →
  1. Michaelsen, Larry K. (1984)
    10.1177/105256298400900405
    Organizational Behavior Teaching Review  ↗
  2. 10.1177/108056998805100212
     ↗
  3. 10.1080/08878738509554880
     ↗
  4. Murphy, Herta A.
    Effective Business Communications
  5. Quible, Zane K.
    Introduction to Business Communication
  6. Varner, Iris I.
    1981 American Business Communication Association National Committee Report
  7. Watkins, Beverly T. (1989)
    Chronicle of Higher Education
  8. Yee (1988)
    Technical and ethical professional preparation for technical communication students
    IEEE Transactions on Professional Communication
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