A Theory of Intraorganization Communication

Journal of Technical Writing and Communication Oct 1981

A Theory of Intraorganization Communication

Billy E. Thompson ; Charles W. White

Abstract

With the advent of new information processing systems, managers are faced with decisions which must be made immediately. These managers most often are faced with problems of identifying those communications within the organization that take precedence in their decision-making activities. Because of the ever-expanding need for effective communications within organizations, management cannot afford to ignore the need for developing some classification system to distinguish between types of communications used by firms. This article outlines a system of classifying communications whereby such factors as retention time of the material, value of the communication, and distribution policy within the organization are discussed. Communications are received by management. They are properly classified by the appropriate color code to allow management to know which is most important and needs a more immediate response. With the implementation of the system, management should begin to realize a savings in time and cost as well as removal of any embarrassment from delays in answering important communications.

Journal: Journal of Technical Writing and Communication
Published: 1981-10-01
DOI: 10.2190/x9m8-cehw-w1bf-1459
Topics: multilingual writers

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