Abstract

Engineering Words: Communicating Clearly in the Workplace by Sharon Burton and Bonni Graham Gonzalez emphasizes that effective communication is essential for engineers to succeed in their careers. The book argues that technical brilliance alone is insufficient, and engineers must also convey their ideas clearly and persuasively to various audiences in business environments. It provides practical guidelines and techniques for various forms of communication that engineers commonly use. These include writing clear business documents, creating compelling presentations, and understanding the business context in which engineering communication occurs. Additionally, the authors integrate concepts of human cognition to explain how people process information and how this understanding can be applied to improve communication. They argue that mastering communication can significantly enhance an engineer's career prospects and influence.

Journal
Communication Design Quarterly
Published
2024-12-01
DOI
10.1145/3658438.3658444
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