Assessing Soft Skills Requirement in Entry-Level Career Success in the Malaysian Logistics Industry

Jessica Hai Liaw Ong ; Priy Brat Dwivedi National University of Science and Technology

Abstract

This study aims to explore the significance and relationship between soft skills of students and entry-level career success in the Malaysian logistics industry. Utilizing a descriptive and correlational research methodology, data were collected from 381 logistics students, educators, and industry professionals. Quantitative analysis using SPSS V 26 and structural equation modeling revealed that communication, problem solving, teamwork, and adaptability positively affect career success, while leadership showed no significant impact on entry-level career success. The study recommends experiential learning, workshops, and mentorship to address soft skills deficits and enhance employability in the evolving logistics industry.

Journal
Business and Professional Communication Quarterly
Published
2026-01-17
DOI
10.1177/23294906251408390
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