research-article Share on Review of "Managing Chaos: Digital Governance by Design by Welchman, L.," New York: Rosenfeld Media (2015) Author: Christopher Andrews Texas A&M University Texas A&M UniversityView Profile Authors Info & Claims Communication Design QuarterlyVolume 4Issue 2bJune 2016 pp 49–53https://doi.org/10.1145/3068755.3068762Published:22 March 2017Publication History 0citation110DownloadsMetricsTotal Citations0Total Downloads110Last 12 Months5Last 6 weeks0 Get Citation AlertsNew Citation Alert added!This alert has been successfully added and will be sent to:You will be notified whenever a record that you have chosen has been cited.To manage your alert preferences, click on the button below.Manage my AlertsNew Citation Alert!Please log in to your account Save to BinderSave to BinderCreate a New BinderNameCancelCreateExport CitationPublisher SiteGet Access

To build upon user-centered design methods, we used a collaborative and multi-modal approach to involve users early in the design process for a website. This article presents our methods and results and addresses the benefits and limitations of the Collaborative Prototype Design Process (CPDP), including ways in which this new method can be implemented. The CPDP is an innovative approach to user-centered website design that emphasizes collaboration, iterative testing, and data-driven design. The CPDP balances the power and needs of users with those of designers and, thus, enables design teams to test more tasks and involve more users. We divided our initial team into three independent design teams to separately profile users, test usability of low-fidelity paper prototypes, and then create and test usability of resulting wireframes. After completing the user-centered design and usability testing, the three teams merged to analyze their diverse findings and create a final prototype.