In a national random sample of electrical engineers, respondents answered questions relating to the adequacy of communication preparation at their undergraduate institutions, and they provided recommendations for curricular change to better prepare students for common communication tasks in the work place. The results of this survey are compared to observations made by engineers during in depth interviews (see ibid., March 1995). In both studies, engineers report that communication is a central activity that consumes fully half of the working day. Based on both the survey and interview data, the authors recommend adjusting curricula to include the practice of cooperative problem-solving, to make evaluation of communication competence a component of grades, and to require students to take both a technical writing and public presentation course.

Extended interviews with recent engineering hires by a major electronics manufacturing firm reveal substantial differences in communication training among engineering programs. Despite differences in educational background and current position, however, these engineers identify the same set of key communication skills that they believe should be developed in undergraduate electrical engineering programs. These skills, which relate to the ability to communicate well in face-to-face and small group settings, to use electronic mail effectively, and to identify audiences and address them appropriately, can be taught without adding courses to the engineering curriculum, provided course content and evaluation of student work emphasize the importance of these skills.< <ETX xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">&gt;</ETX>