John Morris

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  1. The Blank-Page Technique: Reinvigorating Paper Prototyping in Usability Testing
    Abstract

    Arguably, usability testing is most effective when integrated into the user-centered design process. One way to encourage this integration is to reemphasize the value of paper prototyping. In a recent test of a university library website, we married low-fidelity paper prototyping with medium-fidelity wireframe prototyping. When user navigation led to nonexisting pages or dead ends, users were encouraged to create what they thought should be where there was nothing. This blank-page technique gave us insights into users' mental models regarding site content and design, providing developers with useful data concerning how users conceptualized information they encountered.

    doi:10.1109/tpc.2010.2046100