Kristin C. Bennett

7 articles
Arizona State University ORCID: 0000-0003-1462-2401

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Who Reads Bennett

Kristin C. Bennett's work travels primarily in Technical Communication (66% of indexed citations) · 24 total indexed citations from 3 clusters.

By cluster

  • Technical Communication — 16
  • Other / unclustered — 7
  • Rhetoric — 1

Counts include only citations from indexed journals that deposit reference lists with CrossRef. Authors whose readers publish primarily in venues without reference deposits will appear less central than they are. See coverage notes →

  1. Expanding the Inclusive Potential of Federal Plain Language Guidelines Through Intersectional Critical Empathy
    doi:10.1109/tpc.2026.3658117
  2. Ableist Archives: Challenging Technoableism in Workplace Mental Health Applications Through Criptorithmic Digitization
    doi:10.1080/10572252.2025.2490505
  3. (Dis)ability Deconditioning: Challenging Ableist Articulations of Professionalism in University Career Centers
    Abstract

    When drawing from dominant norms, university career centers can promote ideas of professionalism that systematically train marginalized identities to suppress embodied knowledge. I analyze five career center websites using thematic coding to identify how career centers can circulate ableist notions of professionalism on their public-facing websites. I then offer a theory of (dis)ability deconditioning to encourage collaborative interventions between technical and professional communicators and career center professionals to challenge ableist norms and center embodied intersectionality.

    doi:10.1080/10572252.2024.2340433
  4. Transforming the Rights-Based Encounter: Disability Rights, Disability Justice, and the Ethics of Access
    Abstract

    Technical and professional communication (TPC) has recently turned to social justice to interrogate seemingly neutral documents’ impacts on marginalized populations, including disabled individuals. In workplace contexts, such efforts are often impeded by rights-based discourse that maintains ableist institutional spaces and impedes efforts toward broader institutional change. Recognizing that TPC practitioners likely will encounter rights-based discourse, this article offers an ethical decision-making framework that couples the field's previous disability studies work with disability justice. We offer guidelines and a critical vocabulary for bridging legal rights and social justice concerns to inspire ethical articulations of disability access needed for transformative change.

    doi:10.1177/10506519221087960
  5. Prioritizing Access as a Social Justice Concern: Advocating for Ableism Studies and Disability Justice in Technical and Professional Communication
    Abstract

    <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Introduction:</b> This experiential teaching case study calls for technical and professional communicators to apply a combination of ableism studies and disability justice in examining their participation in potentially ableist, normative systems. <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Situating the case:</b> Previous technical and professional communication (TPC) scholarship has demonstrated how the field of disability studies (DS) furthers TPC's goals of social justice, but it has not offered methods to trace the systemic ableist assumptions that contribute to disability's marginalization. I thus extend these considerations through attention to disability justice and ableism studies. <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">About the case:</b> This teaching case evaluates my attempt to incorporate DS into my Writing for the Professions class by examining the warrants or assumptions reflected in class materials and student discussions to determine how DS's inclusion in the course impacted such warrants. <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Methods/approach:</b> I used thematic coding to analyze class documents, student work, and semistructured student interviews and traced how reflected warrants contributed to understandings of ability and disability. <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Results/discussion:</b> I found that analyzed documents predominantly relied on ableist warrants that obscured disability's relationality, positioned disability as deviance, limited efforts towards social change, and disregarded disability's intersectional complexity. <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Conclusion:</b> To counter the use of ableist warrants that impede social justice goals, I recommend that TPC instructors foster critical understandings of systemic ableism by applying disability justice principles to their course materials. Through a combination of ableism studies and disability justice, TPC can pursue more socially just documentation practices.

    doi:10.1109/tpc.2022.3140570
  6. Feature: Critiquing the Normative Discourse Circulated by Two-Year College Writing Center Websites through Critical Disability Studies and Technical and Professional Communication
    Abstract

    In this article, I examine how the language circulated by two-year college writing center websites impacts discursive understandings of disability and offer recommendations for more accessible documentation practices grounded in critical disability studies and technical and professional communication theory.

    doi:10.58680/tetyc202231804
  7. Generative Fusions: Integrating Technical and Professional Communication, Disability Studies, and Legal Studies in the Work of Disability Inclusion and Access
    Abstract

    Introduction: Building on scholarship and practices in the fields of technical and professional communication (TPC), disability studies (DS), and legal studies (LS), this article calls for a fusion of these fields to help technical and professional communicators (TPCers) negotiate legal understandings of access that recognize it as a complex, social phenomenon. About the case: To demonstrate such fusion's value in interrogating corporate discourse around disability inclusion and access, we examine the public-facing documents in JP Morgan Chase & Company's (JP Morgan) diversity and inclusion initiatives. Situating the case: Prior cases have traced the impacts of ADA law in transforming corporate culture around disability inclusion and access. These cases suggest that although the ADA has made significant progress toward inclusion and access for disabled employees, it has been limited through the influence of normative corporate culture. We thus extend these findings through DS. Methods/approach: We use thematic coding to analyze a sampling of JP Morgan's disability and inclusion documents to better understand their contributions to disability discourse. Results/discussion: We identify tensions across four discursive expressions, which we recognize both as opportunity spaces for TPCer intervention and as justification for integrating TPC, DS, and LS. We then offer guidelines for more equitable documentation practices. Conclusions: Through the fusion of TPC, DS, and LS, TPCers may engage more nuanced understandings of disability and access that support the dynamic and relational nature of each.

    doi:10.1109/tpc.2021.3090597