Leo R. Lentz

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Leo R. Lentz's work travels primarily in Technical Communication (63% of indexed citations) · 11 total indexed citations from 2 clusters.

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  • Technical Communication — 7
  • Other / unclustered — 4

Counts include only citations from indexed journals that deposit reference lists with CrossRef. Authors whose readers publish primarily in venues without reference deposits will appear less central than they are. See coverage notes →

  1. Expert Judgments versus Reader Feedback: A Comparison of Text Evaluation Techniques
    Abstract

    Are technical writers able to predict the results of a reader-focused text evaluation? In this article we report a study with fifteen technical writers, who were asked to point out the reader problems in a public information brochure. The brochure was also evaluated with thirty readers from the target audience (using a combination of the plus-minus method, a questionnaire, and user protocols). The results of both kinds of text evaluation show little overlap. The technical writers only predicted a small proportion of the reader feedback, and produced a lot of new problem detections. In addition, there was little agreement among the technical writers with regard to their problem detections.

    doi:10.2190/66yb-njew-jx8w-ydpr