Research problem: In the educational arena, virtual teams made up of students who are located in more than one country are becoming increasingly commonplace. However, studies of the technological, social, and organizational factors that contribute to the success of these global virtual student teams (GVSTs) have yet to be systematically identified and discussed. In this paper, we seek to address this gap in our knowledge, drawing on several years of experience with GVSTs and addressing the following research question: How can university instructors establish effective GVST projects? Situating the case: The cases that we explore in this paper involve GVSTs with team members located variously in Hong Kong (all four cases), the USA (two cases), the UK (one case), and Singapore (one case). Students are a mix of undergraduate and graduate. How the case was studied: Our pedagogical purpose for running the GVST projects was to expose students to international communication and negotiation practices. The case designs involved situations where the student team members had to work collaboratively on a variety of tasks. We collected observational data and survey data, and required the team members to submit individual reflective reports about their learning experiences. About the case: We examine cultural differences among teams. We also note how issues of time and space vary across these teams, and consider how sufficient trust may be developed between team members to ensure productive work. Conclusion: From the four cases, we elicit 10 pertinent operational factors that should be of value to educators planning GVST projects.

Research problem: Web 2.0 applications, such as instant messengers and other social media platforms, are fast becoming ubiquitous in organizations, yet their impact on work performance is poorly understood. Research question: What is the relationship between Web 2.0 use, and work-based communication processes and outcomes in China? Literature review: Literature in the fields of information systems and media and communication research supports the value of Web 2.0 for organizations. However, how Web 2.0 can facilitate the organizational communication process and subsequently improve performance is under-investigated. By adapting and extending the communicative ecology framework and previously published work, we developed and tested a theoretical model to investigate these impacts in the Chinese workplace. Methodology: We conducted a quantitative study using the survey method, with participants randomly selected from a panel database in China. Results and conclusions: We analyzed survey data from 179 organizational employees and found that vertical and horizontal communication contribute significantly to individual and teamwork performance, with high levels of variance explained. In this study, we provide empirical evidence of how Web 2.0 applications enable employees to reach out to collaborators and business partners, thereby boosting individual productivity and team collaboration. The study also highlights the fit between Web 2.0 and the need for organizational horizontal communication in this era of knowledge, information, and creativity. Future researchers should verify the research model in different countries, including local contextual characteristics as either independent variables or moderators.

Work is described on a National Science Foundation grant that supports the development, assessment, and dissemination of ldquomicro-insertionrdquo problems designed to integrate ethics into the graduate engineering curriculum. In contrast to traditional modular approaches to ethics pedagogy, micro-insertions introduce ethical issues by means of a ldquolow-doserdquo approach. Following a description of the micro-insertion approach, we outline the workshop structure being used to teach engineering faculty and graduate students how to write micro-insertions for graduate engineering courses, with particular attention to how the grant develops engineering students' (and faculty members') ability to communicate across disciplinary boundaries. We also describe previous and planned methods for assessing the effectiveness of micro-insertions. Finally, we explain the role that technical communication faculty and graduate students are playing as part of the grant team, specifically in developing an Ethics In-Basket that will disseminate micro-insertions developed during the grant.

In this paper, we explore the emergence of subgroups in global virtual teams and consider the impact that subgroups have on the communication patterns and interactions of these teams. The study presented here takes the case of eight virtual teams that were formed between two universities in two different countries. Our findings reveal that subgroups exert different degrees of impact on the team as a whole. Where the impact was high, boundaries were created between team members in different subgroups while the development of team cohesiveness was restricted. Nevertheless, all teams were able to produce high quality outcomes, suggesting that the emergence of subgroups may not always have a negative influence on team performance. We discuss the implications of these findings for research and practice.

Eighty-seven editors of professional journals in engineering and allied scientific fields answered a questionnaire about their journals and the evaluation and publication of material received. The journals focus on basic and applied research, theoretical development, applications, and new developments, with little emphasis on other matters. Supported primarily by subscriptions and page charges, most have part-time editors of whom half receive some payment. Almost all editors use referees, but most do not always accept referees' judgments. AH editors supply instructions for authors. The most common reasons for rejection of material are the subject (not suitable), coverage (questionable significance, too shallow, or questionable validity), and presentation (bad organization or ineffective expression). The most puzzling factors in working with authors relate to suggested changes and to the quality of expression. The most common mistakes are in organization and presentation of material and failure to follow instructions provided. The most common advice is to follow guidelines for manuscripts, write clearly and concisely, and present only material of interest to the reader in a logical sequence with citation of related work.

This article concerns a survey made by the author to determine the importance of technical writing to prominent engineers. Specific items discussed are the place of technical writing in the engineering curriculum and what should be included in a technical writing course. The results of a lengthy questionnaire are given, with some individual comments.

In any situation in which a written communication is produced, eight variables and three processes are present. The variables are the occasion, the author, the subject, the purpose, the supporting facilities, time, the communication itself, and the recipient. The processes are the preparation, transmission, and consideration and use of the communication. The success of the communication is governed largely by the effectiveness with which the author evaluates the situation and produces a communication appropriate to the attainment of his purposes within it. Fortuitous circumstances beyond the control of the author (and of which he may be unaware) may affect the likelihood that the communication will be successful.

In any situation in which a written communication is produced, eight variables and three processes are present. The variables are the occasion, the author, the subject, the purpose, the supporting facilities, time, the communication itself, and the recipient. The processes are the preparation, transmission, and consideration and use of the communication. The success of the communication is governed largely by the effectiveness with which the author evaluates the situation and produces a communication appropriate to the attainment of his purposes within it. Fortuitous circumstances beyond the control of the author (and of which he may be unaware) may affect the likelihood that the communication will be successful.

An experiment was performed to determine the effect (if any) of sloppy typing and reproduction upon the effectiveness of a written technical message. The variables tested were the margins, the way in which corrections were made, and the reproduction of the message. Approximately seven hundred subjects in five definably different audiences were tested. Measures were taken of comprehension, reading time, judgment of the author's credibility, and judgment of the author's competence as a writer. Five main effects and five interactions were found at the 0.05 level of probability. Each variable, each measure of the effectiveness of the message, and each audience was involved in one or more of these effects. In each main effect and each interaction subject to easy interpretation, the unaltered form (good typing and good reproduction) of the variable(s) concerned appeared to be the more effective.

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