M. Flammia
3 articles-
Abstract
Technical communicators need to be prepared for the challenges of international communication. This tutorial focuses on the need for technical communication faculty to prepare students to be skilled intercultural communicators and to play a role on the translation team. The tutorial begins with a discussion of the importance of writing for translation in the international workplace and then presents specific assignments designed to instruct students in intercultural communication and give them experience writing for translation. In addition to introducing students to the cultural issues that impact the creation of documentation for international audiences, these assignments also serve to reinforce core skills recognized as vital to professional success in the field of technical communication. Taken together, these assignments can be used as the basis for a course in international technical communication. An appendix to the tutorial includes numerous resources available to faculty who want either to develop a course in international technical communication or to include some of the assignments in existing technical communication courses.
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Abstract
Two studies were conducted in order to investigate the technical communication practices of Russian and US aerospace engineers and scientists. Both studies had the same five objectives: to solicit the opinions of aerospace engineers and scientists regarding the importance of technical communication to their professions; to determine the use and production of technical communication by aerospace engineers and scientists; to seek their views about the appropriate content of the undergraduate course in technical communication; to determine aerospace engineers' and scientists' use of libraries, technical information centers, and online databases; and to determine the use and importance of computer and information technology to them. Responses to a self-administered questionnaire that was distributed to Russian aerospace engineers and scientists at the Central Aero-Hydrodynamic Institute (TsAGI) and to their US counterparts at the NASA Ames Research Center and the NASA Langley Research Center are presented.< <ETX xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">></ETX>
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The challenge of getting technical experts to talk: why interviewing skills are crucial to the technical communication curriculum ↗
Abstract
Those involved in journalism and communication programs recognize the need to teach students interviewing theory and techniques. Technical communicators rely on interviews for a significant percentage of the information they need to do their jobs. Interviewing techniques are ranked in the top ten topics that technical communicators think should be taught in technical writing programs. The author describes a course with a general focus on interviewing skills and a particular emphasis on the challenges technical communicators face in the interview situation.< <ETX xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">></ETX>