Mobile phones offer promising solutions to basic health-care provisions for developing countries like Malaysia. However, for such technologies to be useful for health and medical intervention, information designers must make information shared via small-screen usable for diverse cultural audiences within a nation. In this entry, we use the international patient experience design framework to propose a heuristic for addressing this situation. This approach can provide insights that can facilitate the “glocalization”—or creating materials to address specific cultural contexts and make health and medical information more usable to diverse populations living in the same country.

Our article examines the challenges that “outsiders” face as academic leaders in higher education, with a special emphasis on the specific complications prevailing in the rhetoric and composition fields within English studies. We survey descriptive statistics and historical evidence to locate several of the problems confronting women and others newly and provisionally admitted to—and more often, still excluded from—the highest levels of academic leadership. Then, we bring together feminist-revisionist advocacy tools and Ernest Boyer’s alternative vision for “engaged scholarship” to suggest ways that leadership work formerly categorized as simply administrative duty or mere service be recognized for its broad-ranging impact both on campuses and the public domain.

This program evaluation was undertaken to assess the broad, measurable effects of using computers to teach introductory college composition. In total, 24 classes were studied—12 control classes and 12 experimental—with the experimental computer classes meeting in the lab for half of their instructional time. Data on the success of the program were collected from a range of sources: pre- and posttests of student writing under both impromptu and take-home conditions; pre- and posttests of writing anxiety; records on attendance, tardiness, withdrawals, and homework and essay assignment completion; end-of-term course evaluation by both teachers and students; and self-report data collected from teacher meetings and teacher logs. Results favored the use of computers, with computer students revising and improving their posttest essays (especially discourse-level features) at levels significantly better than those of regular students. Those students in experimental sections who chose to compose on computers at the end of the term outperformed the group as a whole and performed significantly better than those experimental students who chose to compose with pen and paper. Attitudinal data from both students and teachers also favored the use of computers.