Word processing is being adopted by an increasing number of companies and government agencies because it offers a method for coping with the increasing costs of administrative services. While word processing will not affect the technical aspects of an engineer's job, it will definitely influence the way engineering communications are produced. The author describes several specific areas of engineering communications that will be impacted by word processing. In addition, general information regarding the history of word processing, its principal applications, the basic types of systems being used, a typical system configuration, and some projected developments are included. A supplementary reading list is also provided.

Three principal facets of the engineer's role in communicating technical information are to maintain a constant awareness of the inherent importance of technical communication; acquire and practice the basic skills needed to communicate effectively in various media; and foster the continued improvement of communication at all levels, including active participation in a professional society. Fulfillment of this role would allow engineers to realize better day-to-day communication, enhance their opportunities for advancement, and achive greater professional recognition.

Since new business is the life blood of any successful company, the preparation of complete, accurate, and effective proposals is important to every engineer. A proposal for products or services acts as a company's on-the-spot silent salesman. The fact that several companies usually prepare competitive proposals for the same potential contract increases the importance of an effective presentation. Each proposal represents a formidable hurdle in the race for profits and survival. The purpose of this paper is to briefly outline what an effective proposal is and define the engineer's role in preparing one.