Soni Khandelwal

1 article
Texas Tech University ORCID: 0000-0002-5431-3809

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Soni Khandelwal's work travels primarily in Technical Communication (100% of indexed citations) · 1 indexed citations.

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  • Technical Communication — 1

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  1. Typology of Tweets and User Engagement Generated by U.S. Companies Involved in Developing COVID-19 Vaccines
    Abstract

    This study analyzes 295 tweets by four U.S. companies engaged in discovering a vaccine for COVID-19. Tweets were analyzed to understand how their Twitter feeds balanced corporate and product branding (vaccine, medicines, etc.) and disseminated scientific information relating to COVID-19. The results suggest that these companies were actively embedding technical information about COVID-19 in their corporate and product branding. Tweets providing technical and scientific information about the progress made toward developing a COVID-19 vaccine garnered high levels of user engagement from their target audience. Findings from this study indicate the growing importance of technical communication in corporate settings during a public health crisis.

    doi:10.1177/10506519231161654