The article examines the use of electronic cases which is characterized by the use of the Web to improve teaching and learning in professional communication techniques. The approach presented provides a learning environment (the case) in which students draw from and contribute to an interactive resource of artifacts, so as to become actively involved in the day-to-day practices of a group. Furthermore, students must (based on their understanding of the artifacts) identify, communicate, and justify a course of action for the continued development of the organization. In this sense, students move beyond analyzing and responding to a traditionally narrated, historical case and instead become immersed in the process of "making sense" and communicating in an effort to render the organization for a number of audiences. Because it is computer mediated, the case affords the opportunity for students to more readily interact with a greater volume and wider range of information than can be transmitted through traditional hard-copy case studies.