Technical Communication Quarterly

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January 2026

  1. Top Stories and Deaf News: Accessible Information and Communication in The Daily Moth
    doi:10.1080/10572252.2025.2496307

October 2024

  1. Social Justice and “Harmful Tech”: Dis-Orienting Militarized Research
    Abstract

    ABSTRACTThis study examines technological research in higher education as a social justice issue. Focusing on technologies developed for war, surveillance, and policing at Carnegie Mellon University (CMU), we compare institutional and activist discourses about these projects, uncovering significant differences in accommodation strategies and values-based arguments. We conclude that locally situated controversies such as this one might value not only for social justice research, but also in providing pedagogical and theoretical scaffolding toward real local change.KEYWORDS: Social justice / ethicsscience communication / environmental communicationdigital technologies / emerging technologiestextual analysis / linguistic analysis AcknowledgmentsThe authors would like to thank Alex Helberg and Laxman Singanamala, who each provided helpful feedback on drafts of this work. They are also grateful to the two anonymous reviewers and to editors Rebecca Walton and Tracy Bridgeford for their useful comments and suggestions. In addition, they wish to thank their former colleagues and comrades at Carnegie Mellon University, who inspired many aspects of this project: particularly the members of CMU Against ICE who authored the Dis-Orientation Guide. Finally, they give special thanks to Alaina Foust and Gunjan, Manish, Siddhant, and Daksh Bhardwaj for their advice and support.Disclosure statementNo potential conflict of interest was reported by the author(s).Additional informationNotes on contributorsCalvin PollakCalvin Pollak is a postdoctoral teaching fellow in Technical Communication & Rhetoric at Utah State University, where he teaches courses on research methods and professional editing. His scholarly interests include institutional rhetoric, language accessibility, and social justice. He is also co-founder, co-producer, and co-host of re:verb, a podcast about language in action.Sanvi BhardwajSanvi Bhardwaj is a junior at Cornell University studying Health Care Policy and Inequality Studies. Her scholarly interests include social justice, health disparities among marginalized groups, and community-based healthcare interventions. She is also involved in local activism as a member of Cornell Progressives.

    doi:10.1080/10572252.2023.2240854

July 2022

  1. Black Professional Communicators Testifying to Black Technical Joy
    Abstract

    ABSTRACTThis article examines how 14 Black professional communicators publicly share their stories about their career change into software development and other positions in the tech industry. Findings suggest that Black readers looking to shift into the tech field benefit from emotional experiences with professional development resources as they make their strategic career pivots. Black technical joy describes this rhetorical practice to find comfort in and celebration of the strategic ways Black people approach technical communication.KEYWORDS: Computer science / programmingracial studies / ethnic studies / cultural studiesblack technical joyblack rhetoricqualitative methodsworkplace studies / professional practice AcknowledgmentsMany thanks to Christopher Castillo and Jason Tham for their comments on the first draft of my proposal to this special issue. Your disciplinary perspectives from literacy studies and technical and professional communication helped me understand how to ground my research within the expectations of Technical Communication Quarterly readers. Thank you anonymous peer reviewers for your sharp observations on how this article could strengthen its argument and highlight the most salient themes in my analysis. And thanks to the wonderful editors of this special issue for their mentorship and guiding revision.Disclosure statementNo potential conflict of interest was reported by the author(s).Notes1. Black professionals in this article represent the United States, the United Kingdom, Nigeria, and Kenya. I use Black to encompass these nationalities.2. Annamma, Jackson, and Morrison (Citation2016) argue that "color-blind racism" points out the problem of refusing to acknowledge race while associating disability with ignorance and passivity. They suggest that color-evasiveness "allows for both comprehensively situating the conceptualization and critique of color-blindness as well as thoughtfully considering how to move the underlying ideology forward expansively" (p. 158).3. For this study, I referred to McKee and Porter (Citation2008) and Quinton and Reynolds (Citation2018) for advice on the ethics of doing my Internet research study. Rather than determining if online content is private or public, "we need to think about the sensitivity of the subject we might be researching as well as the vulnerability of the research participants" (Quinton & Reynolds, Citation2018, p. 159) to decide if informed consent is required. University institutional review boards (IRB) may not have clear guidance on how to assess the ethics and harm of Internet research (My university determined my study was exempt from further review because I was not speaking directly to the authors.). In response to limited guidance or policy from IRB, scholars should make an empathetic, humanizing "probable judgment" (McKee & Porter, Citation2008, p. 725) and reflect if "it's reasonable to assume that [the authors] desire their content to be disseminated and also commented upon, which includes the analysis of their content as a data resource for research" (Quinton & Reynolds, Citation2018, p. 159).4. Agile is an incremental and iterative collaborative approach to project management that emphasizes teams' quickly delivering versions of a product or service to clients in a two-week sprint to receive feedback. Teams can then implement desired changes to the product or service in another two-week sprint. This process of iterative discovery helps teams reduce risks and ensure the product adapts to new requirements. Agile was first developed in software development in 2001 and has since been implemented in other industries.Additional informationNotes on contributorsAntonio ByrdAntonio Byrd is an assistant professor of English at the University of Missouri-Kansas City, where he teaches courses in professional and technical communication, multimodal composition, and Black/African American literacy. He uses qualitative research and critical race studies to understand how Black adults learn and use computer programming to address racial inequality in their communities. Byrd's work has previously appeared in College Composition and Communication and Literacy in Composition Studies. He is the recipient of the 2021 Richard Braddock Award for Best Research Article in the College Composition and Communication journal.

    doi:10.1080/10572252.2022.2069287

April 2020

  1. A Posthuman Approach to Agency, Disability, and Technology in Social Interactions
    Abstract

    This study explores how agency is distributed in an interaction among a child, a speech-language pathologist, and an electronic communication device. Using video-recorded data of the interaction, I consider how micro features of the participants’ communication such as gaze and gesture as well as material objects such as the device collectively shape possibilities for agency. This interdependent, posthuman approach shifts our understanding and practice of agency from gaining independence to improving collect action.

    doi:10.1080/10572252.2019.1646319

January 2020

  1. Building Access: Universal Design and the Politics of Disability: by Aimi Hamraie, Minneapolis, Minnesota, University of Minnesota Press, 2017. 333 pp., $30.00 (paperback), Publisher webpage: https://www.upress.umn.edu/book-division/books/building-access
    Abstract

    According to Lisa Meloncon (2014), “…TPC [technical professional communication] practitioners and academics have few resources to understand issues related to disability studies and accessibility, ...

    doi:10.1080/10572252.2019.1613337

January 2018

  1. Teaching Writing for the Health Professions: Disciplinary Intersections and Pedagogical Practice
    Abstract

    This article outlines an approach to teaching a Writing for the Health Professions course and situates this approach within the aims of and tensions between the medical humanities, the rhetoric of health and medicine, and disability studies. This analysis provides a pragmatic walkthrough of how assignments in such courses can be linked to programmatic outcomes (with SOAP [Subjective, Objective, Assessment, Plan] note and patient education assignments as extended examples) as well as an interdisciplinary framework for future empirical studies.

    doi:10.1080/10572252.2017.1402573

January 2017

  1. Rhetorical Touch: Disability, Identification and Haptics, by Shannon Walters: Columbia, SC: University of South Carolina Press, 2014, 257 pp., $49.95
    Abstract

    The book Rhetorical Touch by Shannon Walters opens with a reference to 18th-century philosopher Etienne Bonnot, abbe de Condillac’s Treatise of the Sensations in which he argues that all other sens...

    doi:10.1080/10572252.2016.1258266

July 2014

  1. Harms of Hedging in Scientific Discourse: Andrew Wakefield and the Origins of the Autism Vaccine Controversy
    Abstract

    This study reveals the discursive origins of the Autism MMR vaccine controversy through a rhetorical examination of the 1998 Wakefield et al. article. I argue the very practices of scientific publishing, specifically the tradition of hedging, help to create a scientifically acceptable text but also leave discursive gaps. These gaps allow for alternate interpretations as scientific texts pass from technical to public contexts, enabling insufficiently supported claims the standing of scientific knowledge among citizens.

    doi:10.1080/10572252.2013.816487

April 2014

  1. Design Meets Disability Rhetorical AccessAbility: Graham Pullin. Cambridge, MA: MIT Press, 2009. 341 Pp. Lisa Meloncon, Ed. Amityville, NY: Baywood. 2012. 240 Pp.
    Abstract

    Although Graham Pullin, an instructor of design, probably doesn't refer to himself as a technical communicator, he takes on the role of one in his book, Design Meets Disability. In this book, Pulli...

    doi:10.1080/10572252.2014.879823

April 2012

  1. Science as Sound Bites: The Lancet Iraq Casualty Reports and Prefigured Accommodation
    Abstract

    In this article I examine The Lancet Iraq casualty reports for their demonstration of prefigured accommodation, a rhetorical strategy in which the authors anticipate and attempt to influence their work's wider popularization. My reading of the reports and accompanying commentaries attends to the introduction of journalistic features and calls to political action. As part of my analysis, I interview a lead author of the reports about his rhetorical concerns in composing the work of a politically engaged science.

    doi:10.1080/10572252.2012.646132

September 2010

  1. Toward an Accessible Pedagogy: Dis/ability, Multimodality, and Universal Design in the Technical Communication Classroom
    Abstract

    Abstract This article explores the challenges and opportunities that the rising numbers of students with disabilities and the changing definition of disability pose to technical communication teachers and researchers. Specifically, in a teacher-researcher study that combines methods from disability studies, I report on the effectiveness of multimodal and universal design approaches to more comprehensively address disability and accessibility in the classroom and to revise traditional impairment-specific approaches to disability in technical communication. Notes 1. CitationCharlton (1998), in Nothing About Us Without Us, recalls hearing this slogan in South Africa in 1993 from two separate leaders of Disabled People of South Africa, Michael Masutha and William Rowland, and he writes, “The slogan's power derives from its location of the source of many types of (disability) oppression and its simultaneous opposition to such oppression in the context of control and voice” (p. 3). 2. Other principles include guidelines for equitable use, varieties of perceptible information, and appropriate size and space for approach and use. See http://www.design.ncsu.edu/cud/about_ud/udprincipleshtmlformat.html for quoted guidelines. 3. CAPTCHA is an acronym for completely automated public Turing test to tell computers and humans apart. It is a challenge-response test that usually visually distorts and warps letters, assuming that a human can decode the letters but a computer cannot. 4. For details on the similarities and differences between usability and accessibility, see CitationThatcher et al. (2006), pp. 26–28. Chapter 1, “Understanding Web Accessibility,” is useful for students to read and discuss during this segment of the class. 5. Web Accessibility: Web Standards and Regulatory Compliance by CitationThatcher et al. (2006) is also a useful resource for students to consult, particularly Chapter 1.

    doi:10.1080/10572252.2010.502090

January 2006

  1. Disability Studies, Cultural Analysis, and the Critical Practice of Technical Communication Pedagogy
    Abstract

    This article critically analyzes how technical communication practices both construct and are constructed by normalizing discourses, which can marginalize the experiences, knowledges, and material needs of people with disabilities. In particular, the article explores how disability studies theories can offer critical insights into research in two areas: safety communication and usability. In conclusion, the article offers ways that disability studies can intervene in the pedagogy of usability, communication technology, linguistic bias, narrative, and discourse communities.

    doi:10.1207/s15427625tcq1501_5

October 2003

  1. Nature, Narrative, and the Scientist-Writer: Rachel Carson's and Loren Eiseley's Critique of Science
    Abstract

    Scientist-writers Rachel Carson and Loren Eiseley use a variety of narrative strategies to describe natural phenomena and explain scientific concepts. These techniques also contribute to an incisive yet balanced critique of science, one rooted in an ethical approach to nature, a rejection of anthropocentrism, and a healthy suspicion of the blind faith in scientific and technological progress. This article analyzes their use of metaphor and perspective, construction of narrative personae, emotional appeals, and invocations of the imagination.

    doi:10.1207/s15427625tcq1204_2

July 2001

  1. Ethics of Engagement: User-Centered Design and Rhetorical Methodology
    Abstract

    Abstract This article explores the shift from observation of users to participation with users, describing and investigating three examples of user-centered design practice in order to consider the new ethical demands being made of technical communicators. Pelle Ehn's participatory design method, Roger Whitehouse's design of tactile signage for blind users, and the design of an online writing program are explored for the creation of a dialogic design ethic. The development of effective collaborative design methods requires meaningful communication between users and designers, and dialogic ethics can guide the development of effective and humane technological design methods.

    doi:10.1207/s15427625tcq1003_3

March 2000

  1. Making disability visible: How disability studies might transform the medical and science writing classroom
    Abstract

    This article describes how disability studies can be used in a medical and science writing class to critically examine the assumptions of scientific discourse. An emerging, interdisciplinary field, disability studies draws on feminist, postmodern, and post‐colonial theory and extends their critiques to the medicalization of disability. Deconstructing the medical model of disability helps students understand how science is socially constructed. After conceptualizing disability studies, this essay discusses sample disability‐related classroom activities, readings, and writing assignments.

    doi:10.1080/10572250009364691