Combining keystroke logging, screen recordings, interviews, and text quality assessment in two mixed-methods studies with technical writers, this research (1) identifies defining variables of technical writing processes and (2) examines their correlations with and predictive power for text quality. Study 1, an exploratory investigation with 10 participants, identified 22 distinct writing behaviors under six categories of information searching, information reusing, content shaping, organization structuring, language styling, and layout designing during planning, translating, and reviewing sessions. These behavioral variables, together with time-related variables, were subsequently analyzed as “process indicators” in a comparative experiment with 43 participants across experience levels. Results of Study 2 revealed significant differences among experience levels in writing speed, planning duration, pause, search, reuse, content shaping, and structuring. Detailed planning and systematic content/structure editing were strongly associated with higher-quality texts. Building on these findings, we propose a process model of technical writing, explain its correlations with writing score, and depict process profiles of different experience levels. We also highlight the importance of information processing skills in enhancing writing efficiency, offering empirical guidance for technical writing instruction and professional training.

Although retrospective project reports are common in the materials development literature, accounts of textbook writing sessions are rare; so too are accounts of open textbook production. Open textbooks are learning resources that are free to use and oftentimes adapt by virtue of their copyright permissions. The authors used concurrent verbalization and interviews to document writing episodes while preparing their first book, an open textbook devised for corequisite technical writing courses. Corequisite designs pair content courses with explicit skill-building modules as a means to support underprepared learners in higher education in the United States. Qualitative content analysis of the data revealed how teaching and other praxis influenced the open textbook’s composition: in the authors’ applications of technical writing principles, pedagogical reasoning skills, and nonteaching work. The findings may encourage open textbook writers to exploit their established composing practices and knowledge bases to proceed with textbook production. In addition, the article highlights the usefulness of concurrent verbalization to textbook research and identifies the various materials development opportunities open textbook projects provide. It also contributes to the underresearched area of textbook production by exposing the complexities of open textbook development and how two novice authors negotiated them during writing episodes.

Metadiscourse guides how readers interact with a text and process the information they find. Because texts differ in purpose and audience, so do patterns of metadiscourse use. This research examines the patterns of metadiscourse use in topic-based writing, developed following a structured authoring method. The resulting writing is modular, nonhierarchical, and nonlinear, which creates user experience issues related to attention as well as information selection, ordering, processing, and navigation. The patterns of language use in topic-based writing reveal how metadiscourse might help readers address these reader experience issues.

Writing performance of a complex recommendation report produced by student teams for an actual client during a 15-week semester was compared in a writing-intensive Agronomy 356 course and in paired Agronomy 356/ English 309 courses. The longitudinal study investigated differences that existed between reports produced for each learning environment in terms of argument effectiveness, document usability, and professionalism. Three agronomy and three professional communication raters ranked the 12 lengthy reports in the sample. The study found that all top-rated reports were generated in the paired courses and all lowest-rated reports were generated in the stand-alone agronomy course. Four pedagogical factors appear influential in this result: working in dual problem-solving spaces, pushing the boundaries on problem solving, incorporating workplace realities, and using just-in-time teaching.

In an increasingly globalized world, writing courses, situated as they are in local institutional and rhetorical contexts, need to prepare writers for global writing situations. Taking introductory technical communication in the United States as a case study, this article describes how and to what extent global perspectives are incorporated into writing. Based on an analysis of eight textbooks and a closer analysis of four of them, we illustrate the representation of technical communication and communicators as well as multiculturalism and multilingualism in these textbooks and point out the limitations vis-à-vis the cultural and linguistic complexity of global technical communication in today’s world. We conclude by considering implications for U.S. college composition as it continues to contribute to the international discourse of writing studies.

When writers plan a document together, they rely on gestures as well as speech and writing in constructing a common representation of their group document. This case study of a student technical writing group explores how group members used gestures to create a conversational interaction space that they then treated like a physical text that they manipulated, wrote on, and pointed at. These gestures suggested a group pretext that helped group members translate abstract goals into concrete plans. However, the close proximity of gesture to the physical act of writing may mislead students into thinking that the tricky work of translating abstract ideas into final written form had already been completed. Gestures and adaptor movements (such as fidgeting with a pen) also seemed to conspire to help individuals control the conversational space and call attention to themselves as writers. Implications for future research on gesture and collaborative writing, gender, and writing technologies are discussed.

This article treats the representations that are studied in situated literacy and an associated methodological approach based on semantic analysis that characterizes the representations in a systematic and principled manner. Application of the method is illustrated for four situated literacy examples: (a) mother-child word-naming games, (b) children's story writing, (c) journalistic writing, and (d) technical writing. The description of representations that is obtained constitutes an explanation of the literacy actions in that it reveals cultural, social, and cognitive influences on these actions.

The authors report an investigation of the discourse practices of the “affiliated professions” of software engineering design. Lists of design issues generated by students in computer science and technical communication were compared to lists produced by experts affiliated with software engineering and by students entering an unaffiliated profession. The results suggest that (a) the affiliated experts addressed a more balanced set of issues, (b) the students in computer science looked more like the affiliated experts in their attention to technical issues and more like the unaffiliated students in their attention to human issues, and (c) the students in technical communication looked more like the affiliated experts in their attention to the human issues and more like the unaffiliated students in their attention to the technical issues. The results are discussed in terms of a landscape of highly clustered, fractured, and stratified affiliated professions over which students travel during their educational and professional careers.

The evolution of technical communication conventions in America is more anthropologically complex than the traditional linkage to the scientific plain-style tradition suggests. Analysis of leading ideas in early 20th-century engineering writing textbooks and other primary sources demonstrates that disciplinary discourse conventions develop from an intricate nexus of human motivations, beliefs, and social activity. This article explores currents in American social and intellectual history that explain this complex, sophisticated view of language, which combines a rhetorically sensitive formalism with the ideas of professional literacy and cultural reading to facilitate communication with various audiences and to reinforce the status and dignity of the emerging profession.

Traditionally, invention has been regarded as relatively unimportant in technical writing because of the widely held notion that technologists generate their ideas prior to writing. It has recently been argued, however, that studies of situated writing encounter difficulties due to restricted ideas of writing and text. For instance, if writing means only transcribing extended pieces of prose, then it is difficult to account for the way invention is performed in technical writing. The wider idea of writing allows us to look differently at this instance of situated writing. Using this wider idea, a study of 3 engineering students engaged in a real-world project shows that the technical work of the project and invention for the students' final report were actually simultaneous rather than sequential activities. Moreover, writing in the form of notes and lists contributed to technical work and served to make knowledge communal among group members. In the technical writing examined here, invention for writing, invention through writing, and technical invention itself heavily overlapped.

Technical books for women of the English Renaissance provide a microcosm for studying connections among the emergence of technical writing as a genre, the rise of literacy, expansion of knowledge and technology, and replacement of orality by textuality as a result of increasing knowledge. These books on Renaissance technologies such as cooking, carving, household “physick,” home management, silkworm production, farming and estate management, midwifery, medical self-diagnosis, and gardening exhibit some differences from technical books written for men. Books for women are shorter and less detailed, but their style is similar to that of books for men. The style does not suggest writers believed that their women readers possessed an inferior reading comprehension level. Content differences seem to suggest that women's work was different from men's with many skills taught by oral transmission. The increasing complexity of the styles of technical books for women during the 16th and early 17th centuries suggests that women's reading skills increased as knowledge increased. Thus the oral style of the early 16th-century technical books disappeared with the need for an analytical style that would better convey growth of knowledge in the English Renaissance.

This essay presents a critical case study of how shifts in the style and genre of written communication both reflect and influence historical shifts in political consciousness and action. The field of study is the discourse of environmental advocacy. With increased public support for actions that would forestall environmental degradation, environmental politics has diversified. Formerly a resistance movement directed toward influencing large-scale governmental or industrial actions through the rhetoric of polemical dispute, environmentalism has evolved into several distinct approaches, including a globalist movement and a grass roots movement that share an interest in policy and procedure, the traditional topics of instrumental discourse. A new genre built upon this proactive attitude—the green how-to book—currently dominates the popular literature on environmental problem solving. Capitalizing on the document designs of technical communication, these manuals recommend courses of action ranging from fixing the Environmental Protection Agency to fixing the toilet; they are directed to audiences ranging from the President of the United States to the ordinary householder. They have in common an attempt to break the paralysis of fear associated with realizations about the scale of environmental damage. But—because the instrumental genre tends to obscure relations of agent, action, and effect—covert political agendas may pass unnoticed into the personalist politics of the new literature.

The evolution of page design to improve the readability of technical writing can be traced to improvements in typography and also to the influence of Peter Ramus. Ramus's logic used bracketed outlines to show the relationships among ideas within larger concepts. Used by legal writers and Puritan theologians to analyze concepts, Ramist method was also used by English physicians who sought to create medical texts that could be easily read and remembered by students and practitioners. Texts that used Ramist method illustrate their writers' awareness of the importance of making information visually accessible by use of white space, headings that reveal hierarchies of ideas, and bracketed dichotomies and partitions to reveal content for selective reading.

The environmental impact statement (EIS) was created by the National Environmental Policy Act in 1969 as a means of ensuring careful study of possible effects on the environment of projects involving public lands and as an aid to effective decisions regarding such projects. This article presents a case study involving the reading of several EISs produced by one government agency, the Bureau of Land Management. An analysis of these documents reveals that, to answer the leading question of rhetoricians in the field of technical writing—Is the document effective?—we must consider the social and cultural context of the EIS as well as the characteristics of the text, its organization and style. Simple notions of purpose and audience are ruled out. We must account for pragmatics as well as syntactics and semantics. The very category of “effectiveness” is conditioned by the historical and political forces that shape the EIS. An approach through genre theory is recommended.

Two hypotheses are outlined about the reasons for obscurity in expository writing. Neither accounts adequately for the general results of an exploratory study of the writing of postgraduates nor for the individual cases I present by way of illustration. A crucial factor, I suggest, is a person's implicit model of expository writing. Many of our subjects assume that the purpose of technical writing is to compress thought. I argue, on the contrary, that clarity is achieved through expansion.