Abstract

While rich scholarship has delved into the lives, accomplishments, and struggles of writing centers, the closing, or “death” of writing centers has been largely underexplored. With a survey and a focus group, this study examines students’ perceptions of and reaction to the closing of a satellite writing center on a regional campus of a Northeastern, mid-size, public research university in the United States. This study revealed: 1) the student participants not only viewed the satellite writing center as an important resource but also a community, 2) they expressed sadness and disappointment toward the writing center closing, maintaining that the writing support should be offered to students, and 3) after the writing center was closed, some of them utilized various alternative writing support, while others did not. By inquiring into the death of a writing center, this study enriches and complicates the writing center grand narrative that McKinney (2013) calls us to problematize. Furthermore, based on findings that revealed students’ writing-related help-seeking behaviors in response to dramatic changes, implications are offered to writing center professionals and educators who seek to cultivate students to become resourceful and resource-savvy writers, especially in a time of challenges and changes. Keywords : Writing center closing, satellite writing center, writing center storying, writing resourcefulness “It’s been a fun ride: Armstrong State University says farewell to the SWCA Annual Conference” “Writing center closes due to lack of funding” “The death of a ‘writing center’?” “Farewell,” “close,” “death,” … these words are sad, final, and carry a sense of despair. When such words are associated with writing centers, they tell sorrowful stories that dishearten us writing center professionals. As a scholar dedicated to writing center work and research, I have not only heard about such stories but also lived one myself. With my exciting experience of creating a writing center from scratch with my colleagues in China and directing it for three and a half ye ars, I found it all the more difficult to witness the death of a satellite writing center in a United States university during my first doctoral year as a graduate assistant. Having worked at this small satellite writing center as the assistant director for a semester, I still remember how I felt when I first stepped into the cozy, colorful room that we called “writing center” on that small regional campus, which is about 33 miles from the main campus of a Northeastern, mid-size, public research university: I felt joy, excitement, and promise; I was ready to work closely with student writers, create new initiates, and make real changes within my anticipated two years there—the same kind of vitality and aspiration that I had when I created my writing center at a Chinese university four years ago. However, I did not have all that much time to compose my chapter in the story of this writing center—my chapter came to an abrupt end in the m iddle of the academic year. Without much of a warning, the decision to close the satellite writing center was passed down and all of a sudden, I found myself helping my director take down posters and students’ works from the wall, packing books and tutoring records with huge, black plastic bags, and giving stationery away to students. We finished it within a few hours, so quickly that I couldn’t help asking myself: so, this is it? That’s how we ended the life of a writing center after it had served the campus for more than a decade? Had it served its purposes? What about our students? What are they going to do when they need help with their writing? My head was spinning. I didn’t know. A winter break later, I start ed my new assignment working at the university writing center on the main campus, but those questions did not cease to bother me. In a quiet corner of my heart, I kept wondering about my closed satellite writing center and the students who I used to spend time with. I wanted to know, out of personal concern and curiosity, whether the disappearance of the writing center had any impact on the students and how they reacted to the loss of this long-existing campus resource; meanwhile, as a writing center scholar who found little literature on writing center closing, I wonder what knowledge we can gain by delving into the death of this small writing center to enrich our understanding of the lives of writing centers. To me, the life story of my writing center was finished without an ending. To tell its full story and to make meaning that might speak to many other writing centers’ (untold) stories, I conducted an empirical study to probe into my most pressing question: how did the students on the regional campus perceive and react to the closing of the satellite writing center? With a qualitative design that consisted of an online survey and a focus group discussion, I obtained input from the academic students who the satellite writing center had served, striving to draft the final chapter of this writing center’s life through students’ voices. As such, the significance of my study is two-fold: 1) by investigating how students felt about and coped with the closing of a satellite writing center, I examine the impact of the writing center closing through students’ voices, and 2) unlike the more prevalent research that has looked into the vigorous life of writing centers, I seek to tell another side of writing center stories through an iconoclastic inquiry into the death of a writing center, which can enrich and complicate the writing center grand narrative, one that Jackie Grutsch McKinney (2013) calls us to problematize. Furthermore, based on my findings that revealed students’ help-seeking behaviors in response to dramatic changes, I offer implications to writing center professionals and educators who seek to cultivate students to become resourceful and resource-savvy writers, especially in a time of challenges and changes. Amid scholarship that documents and theorizes the lives of writing centers, the “deaths” of writing centers are largely underexplored, and research that specifically examines writing center closing is rare. With the bulk of our scholarship focusing on the development and improvement of writing center praxis, we tend to perpetuate the writing center grand narrative, which depicts writing centers as “comfortable, iconoclastic places where all students go to get one-to-one tutoring on their writing” (McKinney, 2013, p. 3). However, if we honor this representation as if it were the solely true version of writing center story, we risk creating “a sort of collective tunnel vision” (McKinney, 2013, p. 5) that fails to capture the complexity and richness of writing center storying—writing centers do struggle, they get eliminated, and their closing is by no means inconsequential. Writing center closing deserves scholarly attention, because they are not only a phase of writing center life, but also a generative component of writing center storying. Thus, one promising research direction is to delve into how the closing of a writing center impacts the students it used to serve. As such, this study aims to contribute new insights to the writing center community through an investigation of students’ perceptions of and reaction to the closing of a writing center. To do so, I review extant literature on writing closing as follows. Outside of traditional academic publication venues, brief reports of writing center closing have appeared on webpages, such as McDonald’s (2016) online article reporting on students’ and staff’s anger over the New Jersey City University’s plan to shut down their writing center, Spitzer-Hanks’ (2016) blog post about the shutdown of tutoring services at the University of British Columbia Writing Center, and Farley and Nealey’s (2017) report on the closing of the writing center at Savannah State University due to the lack of funding. However, all of these sources only report on the closings without in-depth discussion about their impact. On the other hand, writing center scholarship, especially empirical research, rarely investigates the reasons, processes, and repercussions of writing center closing, except for bits and pieces that scatter over literature. For example, in her study that examines how writing centers are positioned in the political-educational climate in the United States, Salem (2014) mentions in her method section that with a sample of nearly 400 accredited institutions, “a number of institutions included in the original sample ultimately had to be dropped from the analysis. Some had closed or lost accreditation, and others had stopped offering baccalaureate degrees” (p. 21). This statement reveals that some writing centers closed due to the closing of their housing institution, which is only one reason for writing center closing. Similarly, Essid (2018) states that the integration of writing centers to learning commons has appeared to be a means to re-structure academic entities, while Reese (2017) suggests that the merging of universities has led a university writing center to become a satellite institution. H owever, little research appears to delve into the disappearance, closing, and “deaths” of writing centers, which calls for thorough inquiries into the impact and consequences of writing center closing. An exception is Cirillo-McCarthy’s (2012) year-long comparative study of two writing centers through ethnographic and textographic methodologies: The University of Arizona Writing Center in the U.S. and London Metropolitan University’s Writing Center in the U.K. Cirillo-McCarthy (2012) discusses three crises that these two writing centers reacted to, including crisis of access, crisis of literacy, and crisis of funding. In particular, despite their director’s efforts of gaining support from international writing studies and writing center scholars through support letters, London Metropolitan University’s Writing Center was rendered in a reactive instead of proactive place and was finally eliminated due to the lack of funding. In contrast, although it was also faced with a funding cut, the University of Arizona’s Writing Center survived by reacting stra tegically, including finding a new home in a centralized student tutoring space and charging a nominal fee to all students. The struggles of these two writing centers portray a realistic picture of the various and mundane crises that writing centers face as well as the different fates of writing centers resulting from different reactions toward crises. In the case of the present study, the satellite writing center in question had also suffered from different crises prior to its closing: 1) it received little funding from the university (e.g., when activities such as a scavenger hunt was held at the satellite writing center, the director brought home-baked muffins rather than receiving financial support from the university), and 2) the drastic shrinkage of academic student enrolment on the regional campus—from several hundreds to around twenty five—called the necessity of the satellite writing center into questions and further threatened its already peripheral status, which all contributed to its final closing. In short, because the limited literature on writing center closing are either brief reports on closing or studies that approach the issue from the administrator’s perspective rather than the student’s perspective, our knowledge about writing center closing is limited to the reasons for closing and the fight against closing—which tends to end with the closure itself. Ther efore, by in vestigating the impact of writing center closing in a post-closure fashion and through students’ voices, the present study is the first of its kind. With a focus on how the students perceived and reacted to the closing of a satellite writing center, I aim to draw writing center scholars’ attention to and initiate much-needed conservations about writing center closing.