The hybrid exchange project described here aims to facilitate intercultural learning and cultural awareness by promoting meaningful virtual and cultural interactions among students from universities in Kenya, Ireland, and Germany. We collected qualitative data from former participants, who engaged in virtual and in-person exchanges. Our study indicates that hybrid exchange programs effectively promote intercultural understanding, and personal and professional development in technical communication. The program's design, which includes structured activities and social exchanges, contributed to the successful achievement of these goals. Such approaches can serve as a model for improving virtual team dynamics in various sectors, applicable beyond educational contexts.

Video games are forms of multimodal technical communication, conveying complicated information about game goals, mechanics, game physics, and more, to the player in a way that usually feels integrated into the game itself. This article highlights ways that games use interaction to convey information to players, classifying the communicative elements in several popular games into C.S. Pierce's classes of sign (decoratives, indicatives, and informatives). This paper asserts that technical communicators can take cues from video games to design technical communication products that better meet contemporary users’ expectations of agency and interaction—allowing them to explore and discover on their own.

This study revisits Sam Dragga’s research on ethical decision-making in document design, updating it to reflect contemporary concerns. Our findings indicate that participants today perceive the document design scenarios as significantly more unethical than those in Dragga's original study, with heightened attention to accessibility, cultural sensitivity, and social justice. While Dragga's study emphasized concerns over the consequences of document design choices, our results suggest a shift in focus toward the writer's intent. Participants frequently judged deliberate manipulation as unethical, even in cases where no direct harm was evident. These findings highlight the evolving ethical priorities in technical communication and underscore the need for practitioners and educators to reassess and revise the field's guiding principles to align with contemporary values of inclusivity and social responsibility.

This corpus-based study investigates the grammatical stance constructions in CEO statements within the annual reports of U.S. and Vietnamese banks from 2020 to 2022. The findings indicate that modality is the dominant stance type followed by attitudinal and epistemic stance markers. Both groups of bank leaders favor desire/intention/decision verbs with infinitive complement clauses, certainty/likelihood verbs controlling complement clauses, and volition/prediction modality. But variations exist in the specific stance devices employed to shape corporate image and engage with stakeholders. These findings provide insights into cross-cultural corporate discourse in the banking sector and have valuable implications for business writing and professional communication.

This study uses an online questionnaire survey to investigate Chinese social media users’ acceptance of firm-generated credibility-building posts (FGCPs) on Sina Weibo. The findings show that heuristic cues related to content (i.e., topics regarding competence, benevolence, and integrity) and source (i.e., firm nationality and industry types) along with the moderating role of topic, account, and platform familiarity cues significantly influence users’ acceptance level of such posts. After incorporating the insights gained from participants’ responses to open-ended questions in the questionnaire, this study concludes with practical recommendations for crafting effective FGCPs on social media platforms like Sina Weibo.

Community health practitioners face a common challenge of communicating the value of their work because it is intentionally designed to prevent health issues from happening. This case study examines how impact storytelling—a four-question framework developed by a community health manager at a nonprofit health system—mediates between technical expertise and executive's understanding. Through interviews with four Community Health practitioners, this research explains how the framework addresses specific technical communication challenges. This research brings together theory with practice by offering both a transferable framework for nonprofit organizations as well as theoretical insights into how workplace communication tools emerge from workplace practices.

This article uses a novel theoretical frame—materio-cognitivism—to explore how digital writing processes change with time and experience. Researchers observed 10 second langauge writers as they completed two research writing tasks—one at the start of their first year of university and one near the end of university. Interviews and screen recording were used to track writing activity. Five key writing strategies were identified. Among the most improved writers, researchers identified a set of shared changes in how writing strategies were deployed. In particular, the most improved writers showed increased ability to sequence subtasks, to arrange digital interfaces, and to combine internal cognitive functions with the affordances of digital tools. These findings suggest what the development of writing processes might look like in digital environments, potentially informing both writing pedagogy and assessment.

This study investigated how reading medium (print vs. digital) and communicative purpose (informative vs. persuasive) shape writing processes and outcomes in integrative academic tasks. Eighty-one university students read three source texts in print or digitally and, after random assignment, produced either an informative or persuasive synthesis within a 2×2 between-subjects design. Keystroke logging recorded pausing across three writing stages, indexing planning, translation, and revision. Text quality was scored with holistic rubrics capturing discourse features and integration of sources. Reading medium significantly influenced pausing: students who read in print paused longer during writing, yet medium had no effect on overall text quality. Task purpose mattered: persuasive tasks yielded higher-quality formal writing, whereas scores reflecting level of source integration did not differ. No interaction between reading medium and task purpose emerged. When controlling for reading comprehension, working memory, and planning ability, the main effects of medium and task purpose remained, but period-specific pausing effects were no longer significant. Findings highlight distinct roles for reading medium and task purpose in shaping writing behavior and performance. The results support cautious causal interpretations and suggest that incorporating digital reading and varying task types may enhance academic writing in higher education, informing curriculum design and assessment.

“The Schooling of Gestural Listening” attends to how gestural listening—defined as all of listening’s embodied manifestations, such as nodding and nonverbal backchanneling—is used, shaped, and then evaluated by school. The author shows how gestural listening is first leveraged to help students gain literacy, then disciplined into overly-restrained embodied norms, eventually fusing with notions of classroom management and student attitude. To illustrate this trajectory, the article draws upon Nicolas Philibert’s 2002 film Être et Avoir and the work of early literacy figures Marie Clay and Megan Watkins. Throughout, the essay argues that gestural listening’s relegation to an amalgamated landscape of “good” or “correct” conduct in school inordinately affects neurodiverse students. The author investigates this phenomenon by highlighting the writing of two students with self-disclosed ADHD diagnoses, and by engaging with scholars of neurodiversity and disability such as Melanie Yergeau, Shannon Walters, and Thomas Brown. By reminding readers of gestural listening’s affordances in early literacy acquisition, and its subsequent flattening by the process of schooling, this article ultimately aims to render it visible to educators once again, especially to those working in secondary and college environments where listening’s rich gestural register is often delimited to narrow perceptions of “correct” conduct.

Deborah Brandt’s concept of literacy sponsorship remains foundational in writing studies but, as Brandt herself noted in 2015, its sharper insights into power, ideology, and asymmetry have often been softened in application. Building on this framework, Kara Poe Alexander has shown how reciprocal forms of sponsorship emerge in service-learning contexts where students act as both recipients and providers of literacy support. Inspired by this expanded model, this symposium essay returns to the original concept of sponsorship not to dispute its fundamentals but to continue extending it toward a more networked, mutual vision that better reflects the conditions of AI-mediated, experiential learning. Drawing on my own institutional example, this essay traces how literacy sponsorship moves bidirectionally across instructional, technological, and community spaces. It invites further dialogue about the future of literacy sponsorship in an age of distributed expertise and asks how our field might adapt its theories to better account for the tangled, mutual economies of literacy unfolding around us.

Because source use is a key academic literacy skill tied to students’ socialization into the university, scholars have called for more research on how novice second language (L2) writers’ use of sources changes over time as they engage with disciplinary discourse. The present study, therefore, tracked the semester-long development of thirty undergraduate L2 students’ source use in a research writing seminar course. Each student wrote two research papers for the course, providing sixty papers for both quantitative and qualitative text analysis. The researcher conducted data analysis in terms of citation density, source type, citation type, and source use purpose. Findings showed that students’ engagement with scholarly articles led to formulation of new citation patterns: incorporation of research summaries and frequent use of nonintegral citations. In addition, citation density increased overall, with scholarly sources newly used in theoretical orientations to John M. Swales’s CARS model. Nonetheless, students’ papers demonstrated a lack of proficiency in the sophisticated aspects of source use. The discussion concludes with suggestions for source use instruction in line with students’ understanding of disciplinary discourse.

This article examines a multi-year study of a client-based, critical service-learning project embedded in a Professional Writing course at a Jesuit Catholic university. Drawing on surveys and interviews with students across six course sections, the study explores how students perceived service learning, which aspects of the project most shaped their learning, and how the university's mission informed their understanding of service and professionalism. Findings reveal that while students often entered the course with conventional assumptions about service as charity and professionalism as formality, many came to adopt a more relational, justice-oriented view of professional communication. By engaging with real clients—many of whom face structural inequities—students encountered the human realities behind workplace writing and began to see professionalism as a flexible, context-responsive ethic grounded in care and reciprocity. This article proposes the concept of justice-oriented professionalism as a reimagined model for technical and professional communication, one aligned with critical pedagogy, social justice, and relational responsiveness.

Abstract This article argues that care — especially care grounded in Black feminist traditions — is not an affective supplement to teaching but rather the radical foundation of liberatory pedagogy. Amid rising attacks on critical education and the austerity logics of the neoliberal university, the authors theorize care as infrastructure, method, and resistance. Drawing from the work of bell hooks, Audre Lorde, Patricia Hill Collins, Mia Mingus, and Leah Lakshmi Piepzna-Samarasinha, they offer a framework for care-centered teaching that foregrounds mutuality, trust, and collective accountability. Through vignettes, student reflections, and practices such as trauma-informed design, mutual aid, and collaborative assessment, the article demonstrates how care fosters relational transformation and deep intellectual engagement. It also interrogates the structural devaluation of care labor, particularly for women and faculty of color, and challenges dominant educational paradigms that equate rigor with detachment. As one student reflected, “You believed me when I said I needed more time, without asking for proof. That made me want to do the work even more.” Drawing from their institutional experiences, the authors position teaching as a form of organizing — an insurgent, relational practice that refuses extractive academic norms while building collective conditions for educational and institutional transformation.

Abstract Students in first-year composition are often asked to read multiple texts quickly and independently during the process of researching and writing research essays, yet reading is rarely an explicit pedagogical focus. Researchers in metacognition and readerly expertise agree that expert reading is purposeful, defined in part by agility in engaging with a text, its context and its embeddedness within larger conversations and with one's own intentions beyond or within such conversations. Drawing from these concepts of readerly purpose and source use, we propose a theory of mining reading — a way of reading for conversation. Mining reading is when readers mine a text to understand the text's message within a broader topic or disciplinary conversation and make a text mine by identifying its use for the reader's rhetorical purpose. We describe ways to scaffold mining reading from our writing classes and share findings from student reflections, gathered with IRB approval, about the affordances and constraints of this approach. We ultimately situate mining reading as one way to help students understand reading as an active meaning making process and develop a flexible sense of purpose and agency in their research essays.

Abstract This article describes a project taught in a British literature survey course, in which students navigate digital archives like Eighteenth-Century Collections Online (ECCO) to find a “companion piece” to a literary text. The essay shares the goals of the research project, the assignment design, and specific successes and challenges students encounter. The piece additionally offers reflections about teaching the conventional British literature survey course for undergraduate English majors, particularly considering the ways in which digital archives and historicist methodologies can expand students’ understanding of literary canons and the interrelationship between literature and history.

This paper reports on a user experience (UX) study investigating how college students navigate university-sponsored online systems for sharing chosen name and pronouns. While the opportunity to share gender identity ostensibly enables inclusive and usable systems for queer students, the visibility of gender nonconformity also imposes surveillance concerns, as pronouns have become an organizing tool for governments and university boards intent on limiting diversity, equity, and inclusion initiatives. Drawing from trans and queer scholarship, this article suggests that the concept of visibility should be closely scrutinized in design settings where heightened visibility can present risks to bodily autonomy or safety.

This article demonstrates how biometric technologies operate through security logics, and how technical communicators can resist the process of securitization through what we refer to as “opt-out logics.” We question security logics through a case example of public-facing documentation from the Transportation Security Administration on the use of biometric technologies for domestic travel at airports across the United States. Our analysis focuses on three security logics: improving efficiency, mitigating risk, and paternalistic concern for passenger experience. To consider how these logics structure encounters, both authors provide personal narratives of their experience with biometric technologies in airports. Finally, drawing from tactical technical communication, we offer opt-out logics as modes of resistance in three categories: documentation, pedagogy, and design. We argue tactics of resistance are ways technical communicators can engage in resisting the expectation to opt in to systems.

This article examines United States Agency for International Development’s (USAID's) maternal health (MH) success stories as transnational assemblages that deploy security logics to justify external governance while appearing to celebrate local agency. Through rhetorical-cultural analysis of 25 narratives, I identify three recurring strategies—crisis amplification, representational homogenization, and paratextual techniques—that frame MH as requiring urgent intervention. These stories obscure local expertise and align care with donor-defined metrics and narrative arcs. Findings show that security logics circulate through genre conventions and design templates that normalize intervention as technical and humanitarian. I argue TPC scholars must examine assemblage mechanisms’ role in shaping representation, risk, and care transnationally.

Combining keystroke logging, screen recordings, interviews, and text quality assessment in two mixed-methods studies with technical writers, this research (1) identifies defining variables of technical writing processes and (2) examines their correlations with and predictive power for text quality. Study 1, an exploratory investigation with 10 participants, identified 22 distinct writing behaviors under six categories of information searching, information reusing, content shaping, organization structuring, language styling, and layout designing during planning, translating, and reviewing sessions. These behavioral variables, together with time-related variables, were subsequently analyzed as “process indicators” in a comparative experiment with 43 participants across experience levels. Results of Study 2 revealed significant differences among experience levels in writing speed, planning duration, pause, search, reuse, content shaping, and structuring. Detailed planning and systematic content/structure editing were strongly associated with higher-quality texts. Building on these findings, we propose a process model of technical writing, explain its correlations with writing score, and depict process profiles of different experience levels. We also highlight the importance of information processing skills in enhancing writing efficiency, offering empirical guidance for technical writing instruction and professional training.

This article reports a case study of teachers’ enactment of writing instruction for adult learners in Swedish as a second language at lower secondary level in municipal education. It highlights instructional practices and discourses surrounding writing in three classrooms. The analysis centers on literacy events initiated by teachers to support adult learners’ final individual assignments. Data consist of classroom observations (24 hours) and informal interviews with teachers. The findings reveal that teachers adopt different positions in their teaching. There are varying levels of support for students, with varying numbers of literacy events occurring both inside and outside the classroom. Teachers universally adjust their methods based on contextual factors, including diverse student groups, local agreements on content, and time constraints, raising questions about equality. Furthermore, a text-focused approach prioritizes templates and models over content. As a result, writing assignments emphasize genre awareness rather than personal views, thoughts, or experiences. In sum, teachers' pedagogical choices in writing instruction are shaped by their beliefs about writing, learning to write, and contextual factors. These differences in teaching practices seem to provide students with partly unequal opportunities for writing development. This is further elaborated in the discussion.

This article draws on narratives of 45 career-change professionals and explores the use of models as onboarding tools through the lens of writing transfer and the crucial rhetorical thinking and metacognition that it requires. These interviews show that the use of models often limits the opportunity for writing transfer for these professionals by deemphasizing the “invention” phase while they learn to write new documents in their new workplaces. The article argues that invention, rooted in rhetorical thinking, in the workplace can be a prompt for writing transfer, which is often difficult for new communicators in professional settings. The author suggests ways to position students as advocates of invention-related practices in their future workplaces, so that writing transfer might happen more seamlessly.

Using multilevel modeling, the current study examined student-level predictors of compositional quality and productivity in Grade 2 Australian children ( N = 544), including handwriting automaticity, literacy skills, executive functioning, writing attitudes, and gender; and classroom-level ( n = 47) variables predicting students’ writing outcomes, including the amount of time for writing practices and the explicit teaching of foundational (handwriting, spelling, grammar) and process writing skills (planning and revision strategies). Multilevel analyses revealed that student-level factors, including gender, general attitudes, and transcription skills (handwriting automaticity and spelling), were key predictors of writing outcomes. Interaction analyses showed that spelling and word reading influenced writing outcomes, with effects varying by gender. At the classroom-level, time spent on planning had a positive effect on students’ compositional quality, and time spent on spelling instruction had a negative effect on students’ compositional productivity. Implications for research and education are discussed.

This article seeks to present a model of critical factors that influence writing transfer by exploring and extending conversations happening in the field. The article identifies five critical and interconnected factors that support writing transfer: connection, perception, reflection, disposition, and fortification. These factors emerge from an integration of writing transfer scholarship and data from a longitudinal study of student writers. In that study, six participants were followed for seven years (from first-year composition past graduation and into the workforce) and asked to explain their experiences and perceptions of writing. I offer these five factors to spark a broader conversation about how multiple overlapping influences contribute to writing transfer and to encourage further research into how these factors interact and reinforce one another.

Cookies, or small packets of data sent between programs, have become synonymous with the opaque practices for collecting, storing, and commodifying user-generated data. Convoluted language and misleading design practices impede user understanding and agency over the security of their data, including its collection, use, and storage. This article provides a brief history of cookies, presents concerns related to how websites inform users of the presence of cookies and their choices in how they are used, and introduces heuristics that align with technical and professional communication best practices for crafting user-centered cookie banners.

This article examines how technical communicators, specifically concerned with the overlap between design, community, and security logics, can better understand how certain ideals around security, surveillance and safety can reinforce or resist narratives about state-sponsored protections. We use the public and political controversy surrounding the Atlanta Public Safety Training Center (Cop City) as a backdrop for engaging the questions regarding technical communicators potential for intervening into unjust security logics that impact the environment and marginalized communities.

Storytelling is a key component of user experience (UX) design practice. However, while storytelling is universally acknowledged as important, what exactly is meant by storytelling is elastic. This elasticity makes it hard to explain and teach to emerging practitioners. In this research paper, we propose a data-derived definition to bring more understanding to the concept of storytelling in UX. The contribution of this work is a multifaceted definition of storytelling in UX that can be used as a heuristic to help make it more meaningful and understandable to students and early career professionals. We conclude by providing strategies to incorporate the storytelling heuristic into UX pedagogy.

By Taylor J. Wyatt. Any discussion about multimodal composition inevitably invites the question: “What counts as writing?” This question of what “counts” often reveals an underlying assumption that multimodality lacks adequate academic rigor. “What counts as writing” leads to further considerations, such as identifying pedagogical strategies to help students expand their knowledge in new writing contexts and genres. In their 2016 edited collection, Chris M. Anson and Jessie L. Moore define transfer “as the ability to repurpose or transform prior knowledge for a new context” (370). As they offer their definition of transfer, Anson and Moore note the complexity of the term and write, “for many scholars transfer functions as an umbrella term, encompassing an array of theories about the phenomenon” (370). Kara Poe Alexander, Matthew Davis, Lilian W. Mina, and Ryan P. Shepherd’s edited collection Multimodal Composing and Writing Transfer considers writing transfer and what counts as writing within a multimodal context.

J. Michael Rifenburg, Jenn Mallette, and Rebecca Nowacek Abstract This methods-focused article attends to the mechanics of participant drawing as a data collection tool in qualitative research. Writing studies researchers undertaking qualitative research benefit from a wealth of handbooks on how to design methodologically sound studies. However, despite interest in visual research methods, little guidance […]

Abstract Taking their cue from the internet and popular cultures in which they engage, college students are becoming more comfortable with the notion of intersectionality, a term first coined in the late 1980s by the critical race scholar Kimberlé Crenshaw. Drawing from her legal training as well as Black feminist precursors such as Sojourner Truth, Crenshaw shows how to best understand the experiences of the multiply marginalized, not through a simple process of addition (woman plus Black, for instance) but through a careful attention to the way in which the specific combination of those two identities can create new forms of marginalization obscured by single-vector frameworks. For those who teach undergraduate writing students, the proliferation of intersectionality in cultural conversation offers a unique opportunity: here is a densely theoretical concept that students are eager to think about and which, in fact, they may already be thinking about. This piece provides a pedagogical model for approaching intersectionality in the writing classroom. Using Langston Hughes's richly ambiguous short story, “Seven People Dancing,” which foregrounds the racial, sexual, class, and gender identities of its characters, the article guides instructors through a process by which students can use theoretical concepts to produce stronger analyses of complicated texts.

Abstract Since March 2020, terms like resilient course design, resilient pedagogy, pandemic resilience, and keep teaching have become ubiquitous in higher education. In response to COVID-19, institutions have proselytized about bouncing back. However, what many may have internalized as a survival response to “the unprecedented” — resilience — is intrinsic to what many in English studies teach: the writing process. Writing is an exercise in resilience. To write is to think. To think is to reckon with complexity. And that reckoning requires that one abandons, however momentarily, the illusion of control for the possibility of creating something new. Building on a burgeoning body of scholarship on resilience in critical pedagogy and composition and rhetoric, this article works to normalize resilience in the writing process and in the teaching of First-Year Composition (FYC). In doing so, the article redefines resilience as a rhetorical tool: a flexibility of mindset and moves that student-writers may develop as they encounter different writing situations and reflect on how they navigate those situations, which can guide them in making strategic choices about languaging, in and beyond our classrooms.

Abstract Drawing from new and foundational scholarship in the field and from our experiences as teachers at a range of institutions, the authors consider how multimodal learning can support antiracist classrooms. This article emphasizes the value of cross-institutional collaboration, as the authors make a collective case for remixing the essay in first-year composition. This term denotes a method for building on the traditional college essay through activities and assignments that allow students to reevaluate and repurpose this well-established genre. The authors offer four case studies for remixing the essay—“Multimodal Translation: Playing with Post-Its” (Borough of Manhattan Community College /City University of New York), “Remixing Activism: The Essay as Personal and Political Playlist” (St. Francis College), “NYC Graffiti Autoethnography” (Fordham University), and “‘Vernacularity and Translation Activity” (Yale University). All four narratives present practices that support critical agency and linguistic justice by addressing the conventions of college writing assignments. Together, the authors offer a useful practice for composition instructors seeking to implement antiracist and multimodal instruction as well as a generative concept for administrators developing new writing curricula.

ABSTRACT Ever since Thomas Kuhn’s The Structure of Scientific Revolutions was published in 1962, philosophical “pluralism,” a concept barely a hundred years old, has emerged across all the academic disciplines in many different forms as a possible response to variants of skepticism, relativism, and dogmatism. What makes Richard McKeon’s meta-philosophical pluralism distinct from all others is both his focus on philosophical first principles and his rhetorical method of coordinating their possibilities for theoretical development and practical application. Yet McKeon’s lifelong intellectual project remains largely unknown even among philosophers and rhetoricians, a situation the present essay modestly hopes to ameliorate.