Abstract

Coombs's work is a solid introduction to crisis communication that will serve technical communicators learning about the topic from a public-relations perspective. Heath and O'Hair's book provides a good integration of the related disciplines, and its contributors give readers a solid background in relevant theories and issues.

Journal
IEEE Transactions on Professional Communication
Published
2010-06-01
DOI
10.1109/tpc.2010.2046099
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