Abstract

This collection takes a broad look at the issue of outsourcing technical writing jobs and would help anyone who is interested in current themes and concerns to catch up on the conversation. The collection is organized into three parts: "Outsourcing Practices by Region"; "Management and Cross-Cultural Communication Issues"; and "Legal, Ethical, and Political Issues." The only drawback to the book is that some of the conclusions and references were already out of date when the book went to press. Overall, the book gives readers a well-rounded look at the history, perspectives, and issues that are important to the ongoing phenomenon of outsourcing in the technical communication field.

Journal
IEEE Transactions on Professional Communication
Published
2009-06-01
DOI
10.1109/tpc.2009.2017994
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