Abstract

Receiving innovative end user feedback on an information system is essential for acquiring further development ideas. The feedback gathering method should encourage end users to freely bring out new ideas. The method should be repeatable and transferable to allow its use in various contexts. We employ the principles of collaboration engineering using so-callled thinkLets as building blocks to construct a feedback gathering process. We apply the principles for receiving new development ideas for a multi-university student information system in Finland. We reflect on the experiences and give insights on applying two alternative processes in a complex organizational context.

Journal
IEEE Transactions on Professional Communication
Published
2005-03-01
DOI
10.1109/tpc.2004.843298
CompPile
Search in CompPile ↗
Open Access
Closed
Topics
Export

Citation Context

Cited by in this index (0)

No articles in this index cite this work.

Cites in this index (1)

  1. IEEE Transactions on Professional Communication
Also cites 27 works outside this index ↓
  1. 10.1080/07421222.2003.11045743
  2. 10.1109/HICSS.2002.993880
  3. 10.1023/A:1008706805235
  4. 10.1109/HICSS.2004.1265071
  5. 10.1080/07421222.1993.11518009
  6. 10.1109/ENABL.1998.725671
  7. 10.1080/07421222.1995.11518094
  8. 10.1109/HICSS.2004.1265074
  9. 10.1108/13683040310477995
  10. The DeLone and McLean model of information systems success: A ten-year update
    J. Manage. Inform. Syst.  
  11. 10.17705/1CAIS.01205
  12. 10.1080/07421222.1988.11517807
  13. 10.1145/1041872.1041881
  14. 10.1287/mnsc.29.5.530
  15. 10.1145/358413.358430
  16. 10.1145/105783.105793
  17. 10.4018/irmj.1998010104
  18. 10.1016/S0378-7206(03)00080-6
  19. 10.2307/249410
  20. 10.1108/09593849910267206
  21. 10.1177/026839629601100305
  22. 10.1287/isre.12.3.240.9709
  23. 10.1057/palgrave.ejis.3000455
  24. 10.2307/2392581
  25. 10.1177/001872679304600207
  26. 10.1109/HICSS.2004.1265093
  27. 10.2307/258001