IEEE Transactions on Professional Communication Mar 2004

Some Effects of System Information in Instructions for Use

J. Karreman ; M. Steehouder

Abstract

An experiment was carried out to investigate whether it is useful to add system information to procedural information in instructional text. It was assumed that readers of instructions construct both a procedural and a system mental model, and that the latter enables the readers to infer possible missing information in procedural instructions. Moreover, it was assumed that system information would increase the cognitive load during reading and practicing, and that it would affect the appreciation of the instructions as well as the self-efficacy of the reader. The participants in the experiment read instructions and practiced with a fictitious machine before performing a number of tasks and answering a questionnaire. The results indicate that system information increased the cognitive load during reading and decreased self-efficacy, while the instructional text with system information was judged as more difficult. The effect on performance is limited: system information leads to faster performance for correctly completed tasks.

Journal
IEEE Transactions on Professional Communication
Published
2004-03-01
DOI
10.1109/tpc.2004.824286
CompPile
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Open Access
Closed
Topics
affect and writing
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Citation Context

Cited by in this index (1)

  1. Roy (2007)
    Significance of Configuration and Subassemblies in Sequential Procedural Instru…
    IEEE Transactions on Professional Communication

Cites in this index (0)

No references match articles in this index.

Also cites 11 works outside this index ↓
  1. 10.1007/BF01320078
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  2. 10.1023/A:1022193728205
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  3. 10.2466/pms.1994.79.1.419
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  4. 10.1146/annurev.psych.52.1.1
     ↗
  5. 10.1080/01449299108924268
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  6. 10.1016/S0364-0213(99)80014-7
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  7. 10.1207/s15327051hci0801_2
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  8. 10.1016/S0364-0213(84)80003-8
     ↗
  9. 10.1207/s1532690xci0104_1
     ↗
  10. 10.1037/h0078827
     ↗
  11. 10.1037/0278-7393.13.1.18
     ↗
CrossRef global citation count: 7 View in citation network → Build reading path →

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