IEEE Transactions on Professional Communication
Dec 1986
Personality in computer documentation: A preference study
Brenda Rubens
Rensselaer Polytechnic Institute
Abstract
There is a move in technical writing today toward a personalized, `user-friendly' writing style which is strikingly evident in many computer textbooks and instructional manuals. The author presents the results of a study to determine which style of writing people prefer in a computer tutorial, given the choice between formal, moderately friendly, and extremely friendly texts, and whether their level of computer expertise affects their selection.
- Journal
- IEEE Transactions on Professional Communication
- Published
- 1986-12-01
- DOI
- 10.1109/tpc.1986.6448990
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Dulek (1992)IEEE Transactions on Professional Communication
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