Collaboration between the programming and documentation departments may be the key to writing good user manuals. Although time constraints and the computer culture stand in the way of collaboration, writers and programmers can overcome these problems with respect, good humor, and careful thinking. The authors describe an informal but successful system developed over the last three years at a software company.
Danielle Mollie Stambler; Nupoor Ranade; Daniel L. Hocutt; Stephen Fonash; Jessica Lynn Campbell; Ann Hill Duin; Isabel Pedersen; Jason Tham; Saveena (Chakrika) Veeramoothoo; Gustav Verhulsdonck