Technical communications for computer users

Diane Gilman Weaver DuPont (United States)

Abstract

It is felt that as computers are installed in organizations, people need three kinds of information. They need to know: (1) which systems are available; (2) how to begin to use them; and (3) how to apply them to their specific work. A method for analyzing the needs of new computer users is discussed. Specific vehicles for communication computing information are described, including newsletters, online and offline documentation, training courses, and demonstrations.

Journal
IEEE Transactions on Professional Communication
Published
1985-06-01
DOI
10.1109/tpc.1985.6448198
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