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Hildebrandt, Herbert W. and Snyder, Richard D. “The Pollyanna Hypothesis in Business Writing: Initial Results…
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Kulhavy, Raymond W. and Schwartz, Neil H. “Tone of Communication and Climate Perceptions,”. 17–24.
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Means, Thomas L. “’“Readability: An Evaluative Criterion of Stockholder Reaction to Annual Reports,”. 25–33.
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