Journal of Business and Technical Communication Jan 2025

Methodologies for Studying Artificial Intelligence in Technical and Professional Communication

Christine Masters-Wheeler Francis Marion University ; Jennifer Bay Purdue University West Lafayette

Abstract

This article focuses on the unique ways that technical and professional communication (TPC) researchers can study artificial intelligence (AI) models that challenge the idea that humans and machines are separate yet equal entities. The authors present a brief definition of AI, a recap of HCI research paradigms, and a description of how AI models challenge traditional HCI research and how TPC researchers might respond to these challenges in their studies. Rather than presenting clear-cut methods for studying AI, the article highlights questions that researchers need to consider as they develop approaches for studying AI.

Journal
Journal of Business and Technical Communication
Published
2025-01-01
DOI
10.1177/10506519241280647
Open Access
Closed
Topics
multimodality artificial intelligence professional writing multilingual writers

Citation Context

Cited by in this index (1)

  1. Jiang et al. (2025)
    Augmenting User Experience Design with Multimodal Generative Artificial Intelli…
    Technical Communication Quarterly

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    AI for Social Justice: New Methodological Horizons in Technical Communication
    Technical Communication Quarterly
  2. Jones et al. (2016)
    Disrupting the Past to Disrupt the Future: An Antenarrative of Technical Commun…
    Technical Communication Quarterly
  3. McNely et al. (2015)
    Contemporary Research Methodologies in Technical Communication
    Technical Communication Quarterly
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