Journal of Business and Technical Communication Jan 2021 OA PDF

Valuing Expertise During the Pandemic

Sweta Baniya Virginia Tech ; Liza Potts Michigan State University

Abstract

This article addresses how social media platforms can better highlight expert voices through design choices. Misinformation, after all, has exploded during the Covid-19 pandemic, and platforms have struggled to address the issue. The authors examine this critical gap in validation mechanisms in the current social media platforms and suggest possible solutions for this urgent problem with third-party partnerships.

Journal
Journal of Business and Technical Communication
Published
2021-01-01
DOI
10.1177/1050651920958503
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Open Access
OA PDF Bronze
Topics
social media
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Citation Context

Cited by in this index (5)

  1. Weedon et al. (2025)
    Articulating Science: Knowledge Translation as a Methodology for Scientific and…
    Communication Design Quarterly
  2. Chen (2025)
    Constructed Ethos and Kairotic Responses in Communicating About the COVID-19 Pa…
    Technical Communication Quarterly
  3. Madson (2024)
    Cannabis Risk Communication: A Scoping Review with a Research Agenda
    Technical Communication Quarterly
  4. Baniya (2022)
    Transnational Assemblages in Disaster Response: Networked Communities, Technolo…
    Technical Communication Quarterly
  5. Tillery et al. (2022)
    Hyperrationality and Rhetorical Constellations in Digital Climate Change Denial…
    Technical Communication Quarterly

References (16) · 1 in this index

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  5. Gillespie T. (2018)
    Custodians of the Internet: Platforms, content moderation, and the hidden decisions that …
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  2. Grabill et al. (1998)
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CrossRef global citation count: 13 View in citation network → Build reading path →

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