Nonprofit Collections of Digital Personal Experience Narratives

Journal of Business and Technical Communication Apr 2017

Nonprofit Collections of Digital Personal Experience Narratives

Lisa Dush DePaul University

Abstract

Nonprofit organizations have long used the personal experience narratives of clients, staff, and stakeholders in their communications. This study explores digital-age practices with this text form, analyzing 82 collections of digital personal experience narratives (DPENs) housed at or linked to Web sites of nonprofit organizations. Results are reported on the variety and frequency of the modes, featured constituencies, narrative perspectives, and digital interface features in the sample. Overall, the nonprofit DPEN collections sampled showed limited use of new digital production and distribution possibilities. Practice, however, differed notably between two segments of nonprofits: networks and service organizations. To explore these results, the article discusses key examples of DPEN collections from each segment.

Journal: Journal of Business and Technical Communication
Published: 2017-04-01
DOI: 10.1177/1050651916682287
Open Access: Closed
Topics: multimodality

Citation Context

Cited by in this index (4)

Pennell et al. (2024)

Survival and Distinctiveness: The Impulses Shaping the Communication Practices …

Technical Communication Quarterly
Carlson (2023)

“Who Am I Fighting For? Who Am I Accountable To?”: Comradeship as a Frame for N…

Technical Communication Quarterly
Carlson (2020)

Embracing a Metic Lens for Community-based Participatory Research in Technical …

Technical Communication Quarterly
Martin et al. (2018)

Stories They Tell

Journal of Business and Technical Communication

Cites in this index (1)

Brush et al. (2006)

Personal Experience Narrative and Public Debate: Writing the Wrongs of Welfare

College Composition and Communication

Also cites 20 works outside this index ↓

10.4159/9780674029019

↗
10.1353/book4482

↗
10.1177/1367877912459142

↗
10.1596/9780821385050_CH18

↗
10.12987/9780300159240

↗
10.2105/AJPH.2013.301310

↗
10.4135/9781446288719

↗
10.22230/cjc.2002v27n1a1280

↗
Mayring P. (2014). Qualitative content analysis: Theoretical foundation, basic procedures and software soluti…

↗
10.1109/IPCC.2012.6408624

↗
10.7551/mitpress/3767.001.0001

↗
10.7208/chicago/9780226673776.001.0001

↗
10.1515/9783110969801.19

↗
10.1353/aq.2003.0026

↗
10.1057/9781137265135

↗
10.1057/9781137500748

↗
10.1080/08838151.2012.705194

↗
10.1177/1359183513492080

↗
10.1215/08992363-14-1-49

↗
10.1080/10495142.2011.594779

↗

CrossRef global citation count: 7 View in citation network →