Nonprofit Collections of Digital Personal Experience Narratives

Lisa Dush DePaul University

Abstract

Nonprofit organizations have long used the personal experience narratives of clients, staff, and stakeholders in their communications. This study explores digital-age practices with this text form, analyzing 82 collections of digital personal experience narratives (DPENs) housed at or linked to Web sites of nonprofit organizations. Results are reported on the variety and frequency of the modes, featured constituencies, narrative perspectives, and digital interface features in the sample. Overall, the nonprofit DPEN collections sampled showed limited use of new digital production and distribution possibilities. Practice, however, differed notably between two segments of nonprofits: networks and service organizations. To explore these results, the article discusses key examples of DPEN collections from each segment.

Journal
Journal of Business and Technical Communication
Published
2017-04-01
DOI
10.1177/1050651916682287
Open Access
Closed
Topics

Citation Context

Cited by in this index (4)

  1. Technical Communication Quarterly
  2. Technical Communication Quarterly
  3. Technical Communication Quarterly
  4. Journal of Business and Technical Communication

Cites in this index (1)

  1. College Composition and Communication
Also cites 20 works outside this index ↓
  1. 10.4159/9780674029019
  2. 10.1353/book4482
  3. 10.1177/1367877912459142
  4. 10.1596/9780821385050_CH18
  5. 10.12987/9780300159240
  6. 10.2105/AJPH.2013.301310
  7. 10.4135/9781446288719
  8. 10.22230/cjc.2002v27n1a1280
  9. Mayring P. (2014). Qualitative content analysis: Theoretical foundation, basic procedures and software soluti…
  10. 10.1109/IPCC.2012.6408624
  11. 10.7551/mitpress/3767.001.0001
  12. 10.7208/chicago/9780226673776.001.0001
  13. 10.1515/9783110969801.19
  14. 10.1353/aq.2003.0026
  15. 10.1057/9781137265135
  16. 10.1057/9781137500748
  17. 10.1080/08838151.2012.705194
  18. 10.1177/1359183513492080
  19. 10.1215/08992363-14-1-49
  20. 10.1080/10495142.2011.594779
CrossRef global citation count: 7 View in citation network →