Problem-Based Learning in an Intercultural Business Communication Course

Journal of Business and Technical Communication Apr 2008

Problem-Based Learning in an Intercultural Business Communication Course

Elizabeth Saatci Bilkent University

Abstract

Teachers of intercultural business communication may want to consider using problem-based learning (PBL), an instructional approach that places learners in problem-solving situations, that is, students are presented with messy and complex real-life problems that provide a context for learning concepts and developing skills. This article describes how ill-structured communication problems that emerge in intercultural business relationships in internationalizing small- or medium-sized enterprises are used to provide a context for learning. It explains how these problems are tackled by learners through the implementation of PBL in four stages: problem identification, information acquisition, information analysis, and problem resolution. Finally, it discusses the reactions of the students, external participants, and instructors to the PBL approach.

Journal: Journal of Business and Technical Communication
Published: 2008-04-01
DOI: 10.1177/1050651907311931
Open Access: Closed
Topics: multilingual writers

Citation Context

Cited by in this index (1)

Starke-Meyerring (2010)

Globally Networked Learning Environments in Professional Communication: Challen…

Journal of Business and Technical Communication

Cites in this index (1)

Devoss et al. (2002)

Teaching Intracultural and Intercultural Communication

Journal of Business and Technical Communication

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